Senior Manager, Training Design
About The Position
The National Alliance on Mental Illness (NAMI) is the nation's largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness. NAMI is an alliance of hundreds of local affiliates, state organizations and a national office that work in communities across the United States to raise awareness and provide support and education. NAMI advocates for all who are affected by mental illness, both the individuals and the people in their lives. We work to address disparities and injustices and to promote dignity and inclusion for all people with mental illness and their families. The Senior Manager, Training Design leads the design, development, and continuous improvement of high-quality training for NAMI's National and State Trainers. The Senior Manager will also lead the development of continuing education programs for NAMI's Program Leaders who deliver NAMI's Education Programs nationwide. Finally, the Senior Manager will ensure training content is engaging, effective, and aligned with organizational standards, with a strong focus on instructional design, content quality, and accessibility.
Requirements
- Bachelor's degree in education, instructional design, social work, public health, nonprofit management, or a related field, or equivalent professional experience.
- 5-7 years of experience designing training or learning experiences for adult learners, facilitators, or trainers.
- Demonstrated experience with train-the-trainer models or facilitator preparation.
- Strong understanding of adult learning principles, facilitation skills, and peer-led education models.
- Experience collaborating across teams and with diverse stakeholders.
- Commitment to NAMI's mission, values, and focus on mental health equity and inclusion
- Must pass background check.
Responsibilities
- Design, develop, and maintain training curricula and materials for National and State Trainers, equipping them to effectively train volunteer Program Leaders across NAMI programs.
- Create continuing education programs for Program Leaders that focus on skill development.
- Translate NAMI program models, facilitation standards, and values into clear, engaging, and scalable train-the-trainer learning experiences.
- Apply adult learning principles, peer education practices, and trauma-informed, approaches to all trainer-facing training.
- Embed program fidelity, facilitation quality, equity, and accessibility into training content to support consistent preparation of Program Leaders nationwide.
- Collaborate with teams responsible for training delivery and logistics to support implementation.
- Gather and incorporate feedback from Trainers and stakeholders to evaluate effectiveness and continuously improve training interventions.
- Lead training design projects from concept through launch, managing priorities and timelines.
- Contribute to long-term strategy for trainer development, leader experience, and program capacity-building at NAMI.
Benefits
- Generous and comprehensive Health, Dental, and Vision Plans
- Paid Time Off: Vacation, Personal, and Sick Leave
- Paid Parental Leave
- 403(b) retirement plan
- Flexible Spending Accounts for health care, dependent care and commuter expenses
- Life Insurance and Disability coverage paid by NAMI
- Flexible Work and Telework programs
- Professional Development Reimbursement program
- A variety of wellness offerings to support team members
- Employee Referral Program
- The Employee Assistance Program (EAP) which provides support for personal and family problems common in contemporary life
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What This Job Offers
Job Type
Full-time
Career Level
Senior
