Senior Manager - TOR IT Risk

RBC•Calgary, AB

5d•Onsite

About The Position

The Technology Operations & Resiliency (TOR) Risk Manager will play a critical role in driving risk governance, compliance, and controls integration for RBC Technology Infrastructure (TI). This role will part of the Audit and Controls team within Technology Operations & Resiliency (TOR) group, responsible for ensuring technology risk compliance, audit readiness, and effective remediation across RBC and affiliate technology organizations.

Requirements

Minimum of 5 years in IT Risk Management or Internal Audit capacity, with strong focus on controls, remediation, and compliance
Understanding of risk management frameworks and standards (regulatory compliance, enterprise risk, internal controls, SOX, ITGC)
Expert technical writing ability for control procedures, audit documentation, and audit closure packages
Exceptional relationship-building and stakeholder management skills across diverse functions and organizational levels
Proven ability to manage and prioritize multiple risk remediation projects simultaneously
Industry framework knowledge: ITIL, NIST, COBIT, FedRAMP, FFIEC

Nice To Haves

Expertise with regulators (Canada, US, Europe, APAC).
Industry certifications: CPA,CISA, CRISC, CISM, CISSP, CIA, PMI
Project management experience.
Experience in L1 Technical Operations.
ITSM/ITIL practitioner background.

Responsibilities

Collaborate with multiple towers within TOR, enterprise risk and 2LOD to ensure RBC and CNB technology maintains compliance across technology-related Risk, Audit, and Regulatory findings
Monitor and manage Key Risk Indicators (KRIs): IAM, ITSM, Issue Management, Audit, Vulnerability and Patch Management, EOL, etc.
Ensure compliance with regulatory, internal risk, and audit expectations while fostering a culture of proactive risk management.
Ensure current status of Risk items (assigned to TOR) are correctly reported and interpreted within all level of senior management
Design, document, and maintain control procedures and frameworks for technology infrastructure
Develop comprehensive audit-ready documentation including control matrices, risk registers, and audit closure packages
Execute evidence collection for risk controls within TOR
Create clear, detailed remediation documentation and audit-ready deliverables
Ensure that available and emerging AI / Machine learning tools are appropriately used to improve management of TOR Controls and Risk
Partner with technology owners to document, manage, and drive remediation plans ensuring risk compliance and technology integration between CNB and RBC
Manage multiple risk remediation projects simultaneously, prioritizing initiatives for timely completion
Lead the Audit and Controls team in tracking and reporting remediation status to stakeholders
Help to build a high-performing Audit and Controls team.
Mentor TOR team members on audit methodologies, control frameworks, and technical documentation standards.
Oversee quality and consistency of audit deliverables and compliance documentation.

Benefits

bonuses
flexible benefits
competitive compensation
commissions
stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Opportunities to building close relationships with clients