Senior Manager Therapy Services

Howard Brown Health•Chicago, IL

2d•$91,000 - $115,000•Onsite

About The Position

Howard Brown Health is a nationally recognized leader in LGBTQ+ health and wellness. Our commitment to inclusive and affirming care has made us a cornerstone of the Chicago community. At Howard Brown, we believe in providing holistic, patient-centered care that empowers individuals and enriches lives. Under the direction of the Medical Director, Psychiatry, the Senior Manager of Therapy Services creates, directs, and implements innovative outcome-based individual, couples, and group behavioral health services. Additionally, the Senior Manager of Therapy Services oversees and manages Howard Brown Health’s clinical team and interns with a primary focus on increasing accessibility of community-based behavioral health services. Leverages industry knowledge and best practices to promote the mission and vision of Howard Brown Health as well as supports culture enhancement and management efforts.

Requirements

Master’s degree from an accredited institution of higher learning in Social Work or related field, required.
Minimum seven (7) years’ work experience as a Licensed Clinical Social Worker or related field required.
Of the seven years’ experience, minimum five (5) years of demonstrated leadership experience in a clinical setting, required.
Unincumbered and active Illinois Licensed Clinical Social Work or related licensure required.
Functional knowledge of NASW Code of Ethics (or related).
Knowledge of market standard for quality initiatives.
Knowledge of change management and leadership principles.
Ability to maintain confidentiality regarding organizational operations, financial information, and strategic initiatives.
Functional and proficient knowledge and practice of various models of integrated care.
Ability to demonstrate an understanding and acceptance of equity, inclusion, and diversity concepts, and that they are broader than just race, ethnicity, and gender.
Knowledge of health disparities, substance use and domestic violence issues, especially within LGBTQ community.
Demonstrated self-awareness, in terms of understanding their own culture, identity, biases, prejudices, power, privilege and stereotypes.
Ability to document effectively in an electronic health record environment.
Ability to work affirmatively with gay, lesbian, bisexual, transgender, queer (LGBTQ) and HIV positive patients.
Requires ability to speak audibly and listen actively.
Requires ability to use computers, telephone, and other office equipment.
Requires ability to sit for an extended period of time.
Requires ability to periodically travel across sites.

Responsibilities

Conducts screenings, makes referrals, completes assessments, and provides therapy services. (50% Clinical; 50% Administrative).
Manages daily clinical functions including staff schedules, program evaluation, quality assurance, caseload distribution, and productivity in line with Howard Brown Health standards.
Develops program goals, objectives, procedures, and innovative mental health programming to meet clinical, community and agency needs.
Reviews, analyzes, and assesses Therapy Services performance and quality improvement efforts and support changes as needed to improve service delivery and ensure compliance with regulatory compliance.
Champions for care integration by proactively collaborating with other disciplines (i.e., Medical, Case Management, Psychiatry, Linkage to Care) to ensure holistic patient-centered care outcomes.
Collaborates with internal stakeholders to streamline operational workflows and recommend appropriate changes to administrative procedures.
Collaborates with internal and external billing partners to improve reimbursement, benefit verification processes, and Behavioral Health services billing practices.
Recruits, trains, and evaluates a team of licensed therapists (e.g., LCSWs, LCPCs) and clinical interns.
Provides clinical supervision and mentorship to help staff achieve licensure and professional development.
Performs other duties as assigned.

Benefits

3-weeks paid vacation and 1-week of personal time
12 accrued sick days per year
9 paid holidays, including Juneteenth
PTO Exchange allows employees to turn unused PTO into liquid assets
Employer-sponsored health, dental, and vision insurance with two PPO plans and an HMO plan.
BCBS HMO, PPO, and PPO Select Plans
EyeMed Vision premium
401k program with up to 5% employer match after 90 days
Employer-paid basic life insurance valued at one times the annual salary
Voluntary Life and AD&D, and Short-term and Long-term disability
Up to $720 pre-tax commuter and parking benefit account
Flexible Spending Accounts for healthcare and dependent care
Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC & PSLF
Employee Assistance Program with 5 employer-paid counseling sessions
50% off at Brown Elephant Resale Shops and discounts at local businesses