Senior Manager, Technology

VSP Vision Care•Cynthian, OH

2d•$94,500 - $152,250•Hybrid

About The Position

With minimal direction, provide management for areas of responsibility, setting the direction for operations and change-the-business across technical functional areas or lines of business. Is responsible for knowledge of disparate technology for strategic use throughout the enterprise, possibly including one or more of the following functions: software engineering, platform system development, information security, enterprise architecture, infrastructure (including data center, network, and telephony) and/or Program/Project Management. Provide a platform for continuous improvement and transformation to better meet GTS and business needs.

Requirements

Bachelor’s degree in related field or equivalent experience; Minimum of 1 additional year of experience related to functional area
Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work, and managing performance of direct reports
In-depth knowledge for primary technology area
Strong demonstrated people skills and technical visionary skills

Nice To Haves

Prefer experience managing multiple technology functions
For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment

Responsibilities

Provide direction to the team as required
Inform others of high-level technical impediments spanning across technology areas, businesses, or technology crises; provide updates, and progress in relationship to timelines or SLAs, partnering and building a relationship with key stakeholders for planning and execution
Consistently meet deliverables' target date or within expected timeframe
Provide technology functional planning in support of GTS and company direction and overlaying strategies for technical infrastructure, architecture, application systems, and/or related business processes within technical functional area, and ensure proper functioning, and cohesive implementation
Direct technical daily, quarterly and annual planning for group
Engage team and peers in opportunity identification to further enhance/deliver technology
Drive and adopt functional change within technology group and adjacent areas through smaller incremental and step changes
Engage in reactive and proactive issue identification, problem-solving, and action extending beyond the team
Active participant in determining or developing best practices for technology functional areas, and technology within the overarching function, possibly including but not limited to: software engineering, platform system development, information security, enterprise architecture, and/or infrastructure (including data center, network, and telephony)
Identify operational and strategic risks; mitigate identified risks
Remain current on new technology and methods to ensure state-of-the-art and cost-effective solutions to business processes
Coordinate training to ensure all departmental staff have appropriate skill sets and receive appropriate information/instruction