Senior Manager, Technology Operations - Marketplace Business Development & Seller Growth

Walmart • Bentonville, AR

2d • $117,000 - $234,000 • Onsite

About The Position

The Senior Manager, Technology Operations - Marketplace Business Development & Seller Growth will lead strategic initiatives focused on seller acquisition, adoption, growth, and long-term marketplace success. This role is responsible for identifying and developing strategic partnerships, driving seller onboarding and engagement, enhancing the seller experience, and creating programs that improve seller economics and marketplace competitiveness. The ideal candidate will have deep ecommerce and marketplace experience, a strong background in business development and partner management, and a proven track record of leading large, complex programs that drive measurable business outcomes. This role will also play a key role in international marketplace expansion by developing scalable seller growth strategies across global markets.

Requirements

• Bachelor’s degree in Business, Marketing, Economics, Technology, or related field.
• 10+ years of experience in ecommerce, marketplace business development, seller acquisition, category management, partnerships, or related fields.
• Proven success driving seller acquisition and marketplace growth at scale.
• Experience leading complex, cross-functional programs with executive visibility.
• Strong business development and partnership management experience.
• Experience developing seller-focused growth, adoption, or monetization programs.
• Excellent analytical, strategic thinking, and problem-solving skills.
• Strong executive communication and stakeholder management capabilities.
• Bachelor’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area.
• 7 years’ experience in project management, program management, program operations, or related area.
• 2 years’ supervisory experience.

Nice To Haves

• MBA or advanced degree.
• Experience with marketplace platforms such as Walmart Marketplace, Amazon, eBay, Alibaba, Mercado Libre, Flipkart, or similar.
• Experience driving seller adoption of advertising and value-added marketplace services.
• Experience optimizing seller economics, fee structures, or marketplace incentives.
• International marketplace expansion experience, including launching or scaling marketplace operations across multiple countries.
• Experience leading geographically distributed or global teams.
• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.
• Creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

• Develop and execute marketplace growth strategies through strategic partnerships with brands, aggregators, agencies, technology providers, and ecosystem partners.
• Identify new partnership opportunities that accelerate seller acquisition, seller success, and marketplace growth.
• Negotiate and manage high-impact partnerships that deliver incremental GMV, assortment expansion, and seller engagement.
• Build executive-level relationships with key marketplace stakeholders and industry leaders.
• Develop and execute scalable seller acquisition programs to attract high-quality sellers and brands.
• Identify priority categories, markets, and seller segments to support marketplace growth objectives.
• Lead outreach, recruitment, and onboarding initiatives to expand marketplace assortment and selection.
• Establish acquisition goals, performance metrics, and growth plans.
• Drive seller activation and adoption of marketplace capabilities and services.
• Design programs that accelerate seller ramp-up, improve seller productivity, and increase retention.
• Partner with product, operations, and marketing teams to improve seller engagement across the seller lifecycle.
• Monitor seller performance and develop strategies to unlock growth opportunities.
• Champion initiatives that simplify seller onboarding, listing management, fulfillment, compliance, and operational workflows.
• Gather seller feedback and partner with Product and Technology teams to prioritize experience improvements.
• Develop seller-centric solutions that reduce friction and improve overall satisfaction.
• Establish mechanisms to measure and improve seller NPS, engagement, and retention.
• Drive seller adoption of marketplace advertising solutions to improve seller growth and marketplace monetization.
• Partner with advertising and product teams to develop seller-focused advertising programs and educational initiatives.
• Identify barriers to adoption and implement strategies that increase advertiser participation and ROI.
• Develop business cases and recommendations that align advertising products with seller growth objectives.
• Develop strategies that improve seller profitability and competitiveness on the marketplace.
• Identify opportunities to lower seller operating costs through fulfillment, logistics, advertising, technology, and partnership initiatives.
• Evaluate variable cost structures and recommend programs that improve seller economics while maintaining marketplace profitability.
• Analyze market trends and competitor offerings to ensure a compelling seller value proposition.
• Lead large-scale, cross-functional programs involving Product, Operations, Finance, Legal, Marketing, and Technology teams.
• Manage end-to-end program execution, governance, stakeholder communication, and executive reporting.
• Support international marketplace expansion initiatives through seller recruitment, localization strategies, and ecosystem partnerships.
• Drive consistency and scalability of seller growth programs across multiple regions and markets.

Benefits

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
• Performance-based bonus awards

What This Job Offers

• Job Type: Full-time
• Career Level: Senior