Senior Manager, Technical Program Management

Capital One • McLean, NY

1d

About The Position

Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper. We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. About the team: Associate Experience Technology is dedicated to empowering a large scale workforce through innovative technology and user centric solutions. By partnering with cross functional stakeholders in HR, Finance, and Facilities, we streamline operations and execute on high level strategic initiatives that enhance the associate experience.

Requirements

• Bachelor's Degree
• At least 5 years of experience managing technical programs
• Strong technical backgrounds (ideally building highly scalable platforms, products, or services)
• Exceptional communication and collaboration skills
• Excellent problem solving and influencing skills
• A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners

Nice To Haves

• 5+ years of experience designing and building data-intensive solutions using distributed computing
• 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
• 3+ years experience building highly scalable mobile products & platforms
• 3+ years of experience with Agile delivery
• 3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact
• Experience in building systems & solutions within a highly regulated environment
• Bachelor's Degree or higher in a related technical field (Computer Science, Software Engineering)
• Experience leveraging interactive AI tooling to accelerate productivity

Responsibilities

• Leading programs that deliver on critical business goals and build large scale products & platforms.
• Streamlining operations and executing on high level strategic initiatives that enhance the associate experience.
• Proactively identify and mitigate technical risks throughout delivery life-cycle.
• Simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives.
• Focus on execution, follow-through, accountability, and results.
• Work across different functions, organizations, and reporting boundaries to get the job done.

Benefits

• Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
• Eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior