Senior Manager Technical Program Management

Zebra Technologies•Mississauga, ON

1d•Hybrid

About The Position

Zebra's Wearable Solutions business unit focuses on developing compact, small form factored wearables products and advanced AI solutions that runs on these devices to enable enterprise customers run their operations with increased productivity. We are seeking a Senior Manager of Technical Program Management who is a functional leader that will develop a team of program managers that operates across all levels of the company and drives strategic initiatives, as well as solutions development in realizing our company's vision. Our technical and solutions program management team is responsible for leading a cross-functional team of Systems, Hardware, Firmware and SW Engineers, Test Engineers, Supply chain Operations, etc. from initial concept to deployment. S/he meets complex program goals for product performance, quality goals, regulatory compliance requirements, cost, schedule and development budget. Additionally, the Senior Manager of Technical Program Management is responsible for working with Product Management, Marketing, and Experience Designers to define the product, solidify the business case, and author the product and experience specifications. Given our multitude of design and development partners, participates with negotiations involving Business Development and Legal. This role is a minimum of 3-days per week on-site in Zebra's Mississauga, Ontario, Canada office, 2 days remote. This posting is for an existing vacancy at Zebra Technologies.

Requirements

BS Electrical Engineering or Computer Science degree, or related technical BS degree
Minimum 12 years' Engineering/Technical Program management and Scrum Master experience for products in fast paced environment, including minimum 2 years as team supervisor / manager.
Experienced in small form factored hardware product development for consumer or enterprise customers (such as wearable computers, barcode ring scanners, Headphones, IoT devices etc.)

Nice To Haves

Experienced in small form factored hardware product development for consumer or enterprise customers (such as wearable computers, barcode ring scanners, Headphones, IoT devices etc.)
Experienced in Solution development made up of firmware, BSP, Applications/utilities for Android and iOS, cloud development, software/services integration.
Demonstrated technical leadership in managing the challenges for wearable products/solution in area of Human factors, UI/UX, integrating AI/ML capabilities into power-constrained edge devices etc.
Expert in end-to-end plan development for NPI including marketing, launch planning, supply chain/manufacturing, post sell support/repair services etc.
Experience in contract/SOW management, strategic supplier relationship management to ensure business continuity and alignment
Experienced in managing a budget of up to $15M for business unit, demonstrated financial acumen with experience in annual budget creation, quarterly forecasting, and management of accruals and invoicing
Experienced in industry standard Program/solution lifecycle management processes and ISO compliance
Demonstrated experience in architecting and executing digital transformation initiatives by leveraging AI, automation, and data analytics to drive process efficiencies, solve complex business problems, and deliver measurable value
Strong strategic leadership and analytical skills
Excellent written and oral communication skills
Solid critical thinking and questioning skills
Self-motivated, results driven, manages risks, and thrives in an environment of uncertainty and continuous innovation.
Ability to drive definition and creation of solutions from skeleton use cases
Experienced team builder, great at collaboration and managing resources; proven interpersonal skills
Advanced expertise with software development best practices including Scaled Agile, TDD and Continuous Integration; a track record of applying these methodologies
Advanced expertise working independently and as part of a team to solve difficult technical, quality, cost, and schedule challenges, expert in risk management practices
Master's degree preferred
PMP or PMI-CPMAI certification preferred.

Responsibilities

Functional leadership of program management teams with possible direct supervision of level 1, 2, senior PM’s and managers.
Independently drives team growth and development plans and supports individual’s execution of development activities such as training, mentorships, and guiding growth opportunities for high potentials.
Team leadership for scaled Agile cross-functional innovation teams.
Contribute to and promote the development of agile skillset and capabilities within Zebra.
Drive execution of solutions inclusive of concept definition, requirements validation, architecture specification, and governance compliance to our Application Lifecycle Management framework.
Demonstrates the ability to see cross-functional impacts of decisions and project plans and execution.
Balances scope, schedule and budget considerations to adjust the project with minimal impact to the business.
Understands the business objectives of the program and assumes personal accountability for success of the program against those objectives.
Establishes standards of performance across programs that are typically complex in nature with cross-functional teams in numerous locations and time zones.
Drives continuous improvement initiatives to improve quality, increase efficiency and accelerate time to market.
Works independently with business in defining proof of value and customer’s return on investment.
Leads system integration planning, release management, and planning for demonstrations, proof of concepts and pilots.
Leads creating cross functional workstreams and driving execution for sales enablement, development and deployment.
Independently building relationships and working across all relevant areas of the solution business including Sales, Services, IT, Finance, Marketing, Product, Engineering, and Support.
Organizes and presents business, technical and program reviews/status to Senior Leadership using digital media, dashboards and JIRA agile project management tools.
Recognized as an "expert" in the business function and processes in which the program is operating
Motivate a project team to ensure solutions are reliable and of quality, in a highly collaborative fashion
Independently coordinates deliverables and project assets to assist the project team.
Personally anticipates and addresses obstacles or issues that are moderate to significant in severity and escalates complex issues to management for assistance.
Independently engages additional resources as needed to address obstacles or delays.
Adjusts the plan per management guidelines as delays or obstacles are experienced.
Demonstrates advanced understanding of development processes and product launch scope and activities
Strength in hiring, recruiting, managing, developing, coaching, and retaining individuals and teams.
Explore and understand competitive landscape in both product and business terms.
Define strategic initiatives to align the business to agile product development.
Work closely with Portfolio Management to ensure strategic goals align and are represented in the innovation feature roadmap.
Lead development of business plans, strategies and approaches to take advantage of business opportunities.
Lead strategic partnerships with technology companies (including startups) that are developing adjacent new cutting-edge solution elements.
Partner with Zebra Ventures to identify entities that are added-value to your business and solutions.
Develop and protect intellectual property; be well versed with IP fundamentals.
May coach or act as escalation point for Managers of Program Management or grades below