Senior Manager, Technical Program Management (Bank Tech)

Capital One•Richmond, VA

About The Position

As a Senior Manager of Technical Program Management (TPM) in the Bank Tech organization, you will drive initiatives for Instant and Emerging payments, ensuring platform readiness for modernization and future innovation. In this exciting role, you will partner with Senior Leaders and stakeholders across lines of businesses to drive execution of a cohesive roadmap across multiple workstreams to deliver results that will have a direct impact on the company. It could include driving platform maturity to bring innovation in the payment offerings.

Requirements

Bachelor's degree
At least 5 years of experience managing technical programs
Strong technical backgrounds (building highly scalable platforms, products, or services)
A quantitative approach to problem solving
Exceptional executive communication and influencing skills
Highly tuned emotional intelligence, good listening, and deep seated empathy for teams and partners
Bachelor's Degree or higher in a related technical field (Computer Science, Software Engineering)

Nice To Haves

5+ years of experience designing and building data-intensive solutions using distributed computing
3+ years of experience in building distributed systems & highly available services using AWS cloud computing services and architecture
3+ years of experience with Agile delivery
Experience with AI enabled workflows (automation, summarization, risk identification)
Experience in building systems & solutions within a highly regulated environment

Responsibilities

Drive initiatives for Instant and Emerging payments, ensuring platform readiness for modernization and future innovation.
Partner with Senior Leaders and stakeholders across lines of businesses to drive execution of a cohesive roadmap across multiple workstreams to deliver results that will have a direct impact on the company.
Drive platform maturity to bring innovation in the payment offerings.
Lead programs that deliver on critical business goals and build large scale products & platforms.
Proactively identify and mitigate technical risks throughout delivery life-cycle.
Simplify the technically complex and drive well-educated decisions.
Navigate ambiguous technical and organizational challenges.
Communicate and influence at the executive level with deep focus on execution, secure commitments on deliverables, accountability, and results.
Demonstrate emotional intelligence, good listening, and empathy for teams and partners.
Leverage judgment and influence to orchestrate multiple, interdependent, cross-functional workstreams across organizational boundaries, to secure commitments on deliverables, and unblock teams to land business impact.