Senior Manager – Technical Product Management
About The Position
The Senior Manager – Technical Product Management will lead end-to-end Workday projects, encompassing requirements gathering, system design, configuration, testing, and deployment. This role involves overseeing day-to-day operations, managing production schedules, monitoring application performance, and coordinating release cycles while ensuring compliance with ISO, SOD, and SoX controls. The manager will supervise a team of Workday analysts and consultants, orchestrate IT services for HR partners, manage critical HR document management, service cloud, and HR portals, and handle time and attendance integrations. Key responsibilities also include overseeing change management, developing product roadmaps, monitoring system performance, assisting in best practices development, and enhancing internal support processes to improve customer experience. The position is 100% remote and reports to GE Vernova in Cambridge, MA, with the candidate able to reside anywhere in the continental U.S. GE Vernova's mission is to electrify the world and help decarbonize it.
Requirements
- Bachelor’s degree or equivalent in Information Technology, Computer Science, or related.
- Four (4) years of experience in software application architecture and development.
- Four (4) years of experience in managing end-to-end operational support with SaaS solutions.
- Four (4) years of experience in Oracle HR, Workday, or IBM Kenexa.
- Designing business processes and converting business requirements into effective technical solutions.
- Supporting internal and external audits and compliance checks for data and processes, including SOX and GDPR compliance.
- Jira, and Service Cloud.
- Experience with at least one (1) of the following platforms: PeopleSoft, SAP, or Oracle.
Responsibilities
- Lead end-to-end Workday projects, which includes requirements gathering, system design, configuration, testing, and deployment.
- Oversee the day-to-day operations, execution of the production schedules, monitoring of application performance, managing the release cycles, coordinating testing activity, and ensuring adherence to all ISO, SOD, and SoX controls and standards.
- Supervise and guide a team of Workday analysts and consultants who manage operations.
- Orchestrate the IT services supporting the relationship with our extended partners, critical HR document management, service cloud, development and strategy surrounding our HR portals, time and attendance integrations and overall regional support.
- Oversee change management processes, develop product roadmap and plan delivery of backlogs.
- Monitor system performance and compliance.
- Assist in developing standard work, best practices and training functional partners.
- Work with customers/stakeholders to prioritize needs.
- Lead communication efforts during critical support events and facilitate post-event reviews to identify areas for improvement.
- Enhance internal support processes to improve customer experience.
- Apply best practices and use technical experience and expertise for data analysis to support recommendations.
- Use multiple internal and limited external sources outside of own function to arrive at decisions.
- Act as a resource for colleagues with less experience.
- May lead small projects with moderate risks and resource requirements.
Benefits
- healthcare coverage
- prescription drug coverage
- dental coverage
- vision coverage
- savings account options (such as a Health Care Flexible Savings Account, Health Reimbursement Account, Limited Purpose Flexible Spending Account, and Dependent Care Flexible Spending Account)
- employee assistance program
- defined contribution 401(k) plan
- employee life insurance
- optional dependent life insurance
- employee accidental death or dismemberment insurance coverage
- short-term disability
- optional long-term disability
- pre-tax transportation/commuter program
- paid holidays
- paid time off
- parental leave
- layoff plan for salaried employees
- tuition refund program
- use of CariLoop
- adoption assistance
- optional identity theft prevention insurance
- optional personal legal assistance
- optional personal excess liability insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
