Senior Manager, Tech Program Lead

Capital One • McLean, VA

9d

About The Position

The Tech Chief of Staff team is looking for a passionate, energetic, creative, and strategic Program Manager to shape and evolve two Tech-wide programs. In this role, you will be the strategic lead and program owner for our Tech-wide recognition and enablement programs. You’ll be leading a high-output team to drive program impact.

Requirements

• Bachelor’s Degree or Military experience
• At least 8 years of Project Management experience
• At least 2 years of people management experience

Nice To Haves

• Master’s Degree in Business Administration (MBA)
• 9+ years of Project Management experience
• 3+ years of people management experience
• PMP, Lean, Agile or Six Sigma certification

Responsibilities

• Lead Programming Strategy & Insights Operational Planning: Partner with the program AE, other key stakeholders, and program teams to drive the overarching program strategy and operational planning
• Architect Business, Tech, and Associate Insights: Establish program KPIs / North Star metrics to deeply understand and articulate program impact on our Tech associates, the organization, and business
• Shape Future Programming: Destination back thinking to inform each program’s charter. Track competitor landscapes, evaluate industry trends, and pioneer future programming frameworks to ensure Capital One remains a leader in the Tech enablement & recognition space.
• Optimize End-to-End Experience Oversee Program Management: Oversee the development of scalable processes, tracking tools, and governance frameworks for both programs
• Optimize the program & processes to maximize impact
• Strengthen Partner Frameworks: Guide partnerships with Comms, Design, Tech Divisional Support, Immerse Platform Engineers and others to drive program impact through others and create camaraderie within stakeholders
• People Leadership Mentorship: Lead, mentor, and develop a diverse team of associates responsible for supporting engagements
• Collaboration: Foster a collaborative and inclusive work environment that encourages creativity, innovation, and professional growth
• Enablement: Drive critical decisions, remain action oriented, and be able to consistently deliver results through others

Benefits

• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
• performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior