SENIOR MANAGER, TECH AND INFO SYSTEMS
About The Position
The Senior Manager, Technology and Information Systems designs and delivers enterprise technology solutions that enable organizational success. This role oversees a broad technology portfolio, including hybrid infrastructure, enterprise networking, collaboration platforms, cybersecurity operations, and end-user support services, ensuring systems are secure, reliable, and aligned with business objectives. As a technology leader, this position provides oversight of server, storage, network, wireless, audio/video collaboration, helpdesk, and security operations while serving as the escalation point for complex technical challenges and high-profile meetings and events. Partnering closely with Technology leadership, the Senior Manager drives innovation, operational excellence, and resilient technology architecture to support a dynamic, meeting-intensive hybrid organization.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum 5 years of progressive responsibility in medium to large IS departments
- Minimum of 3 years of supervisory experience; AAN employees may substitute requirement with 3 years leading program teams, project teams, and/or team lead experience
- Experience supporting hybrid infrastructure environments.
- Hands‑on familiarity with Microsoft 365, Windows Server, and Active Directory and cloud platforms.
- Experience operating enterprise networking and security platforms, including firewalls, VPNs, switching, and wireless.
- Demonstrated ability to uphold the AAN’s values
- Demonstrated ability to supervise a team in a fast-paced environment and nurture individual career development and growth
- Excellent verbal and written communication skills
- Ability to handle multiple projects simultaneously
- Strong organization skills and attention to detail
- Strong analytical and problem-solving skills
- Ability to handle confidential information
Nice To Haves
- ITIL, Azure, Cisco, or security related certifications is preferred
- Experience with VMware or Nutanix HCI platforms is preferred
- Experience with CrowdStrike endpoint security or equivalent is preferred
- Experience with Cisco email security and Meraki wireless platforms is preferred
- Experience supporting Zoom meetings and webinars in meeting‑intensive environments is preferred
Responsibilities
- Designs and delivers enterprise technology solutions.
- Oversees a broad technology portfolio, including hybrid infrastructure, enterprise networking, collaboration platforms, cybersecurity operations, and end-user support services.
- Ensures systems are secure, reliable, and aligned with business objectives.
- Provides oversight of server, storage, network, wireless, audio/video collaboration, helpdesk, and security operations.
- Serves as the escalation point for complex technical challenges and high-profile meetings and events.
- Drives innovation, operational excellence, and resilient technology architecture.
- Supports a dynamic, meeting-intensive hybrid organization.
Benefits
- Flexible work arrangements
- Generous PTO & holidays
- Comprehensive wellness programs
- Paid parental, family, and bereavement leave
- Competitive salary & incentive program
- 10.5% 401(k) contribution & financial planning resources
- Paid life, and both long- and short-term disability insurance
- Tuition reimbursement
- Professional development opportunities
- Diversity, Equity, and Inclusion training programs
- Monetary years of service recognition awards
- Employee awards & peer recognition to celebrate excellence
- Team-building events & company celebrations to foster connections
- Diversity, Equity & Inclusion initiatives to create a culture where everyone belongs
- Volunteer days & charitable giving programs to make an impact beyond the workplace
- Comprehensive health coverage with medical, dental, and vision plans
- Telemedicine & mental health resources for accessible care
- Onsite workout facility, gender-neutral restroom, wellness and lactation rooms
- Transportation subsidy
- Flavored waters & on-site fitness
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
