Senior Manager, Tax Product Development

BDO USA, P.C. • Boston, MA

15h • $170,000 - $240,000

About The Position

The Senior Manager, Microsoft Dynamics is responsible for leading the strategy, development, implementation, and ongoing support of enterprise Microsoft Dynamics solutions that enable critical business operations. This role combines strong hands-on technical expertise with people leadership, serving as a manager for BDO Tax products and platforms, including AI-enabled solutions supporting Partnership, Direct Tax (Business Tax), Indirect Tax, and Dynamics/ERP integrations. This role oversees a team of developers, engineers, and system specialists while actively contributing to solution architecture, system enhancements, integrations, and operational support. The Senior Manager will drive the delivery and maintenance of production-grade Microsoft Dynamics environments, ensuring scalability, reliability, security, and alignment with business objectives. Partnering closely with business stakeholders and cross-functional technology teams, this leader will translate business requirements into innovative technology solutions, optimize processes through automation, and champion continuous improvement initiatives. The ideal candidate possesses a strong background in enterprise software engineering, proven experience managing Dynamics platforms in complex environments, and a demonstrated ability to lead high-performing teams while balancing strategic vision with direct execution.

Requirements

• Bachelor’s degree, required; focus in Computer Science, Technology, Engineering, Mathematics (STEM), Finance, or Accounting, preferred
• Ten (10) or more years of progressive experience in software engineering, delivering and supporting enterprise-scale software products and business-critical applications, required
• Five (5) or more years of education or experience with ERP, HCM or CRM Product, required
• Microsoft Visio, PowerPoint, Word, and SharePoint, required
• Experience with one (1) or more ERP/CRM/HCM Solution technology, required
• Microsoft Dynamics 365, Power Platform, Azure, required
• Strong analytical, problem solving, facilitation, documentation, and communication skills,
• Excellent communication and presentation skills, both verbal and written
• Excellent interpersonal and customer relationship skills
• Business process analysis, design, and process flow skills
• Excels at operating in a fast-paced technical environment

Nice To Haves

• Experience with Microsoft Dynamics 365 modules, integrations, workflows, business process automation, and platform configuration, preferred
• Microsoft Dynamics 365 (D365), CRM, Business Central, F&SCM), Ceridian Dayforce Solutions (Talent and Benefits Intelligence, Workforce Management (WFM), Payroll, HR or Advanced HR Analytics), Salesforce, Oracle NetSuite, Acumatica, SAP, Infor, Sage, Syteline, JDE, IFS, or any other ERP/CRM Software, Smartsheet, preferred
• Enterprise software strategy, selection, and implementation experience, preferred
• Experience integrating Microsoft Dynamics with enterprise systems, APIs, Azure services, Power Platform, and third-party applications preferred
• Demonstrated ability to oversee application performance, scalability, security, and reliability for mission-critical Dynamics environments preferred
• Strong understanding of data management, reporting, analytics, and governance within a Microsoft Dynamics ecosystem, preferred

Responsibilities

• Leads the design, implementation, and hands-on development of software features and platform capabilities for BDO Tax products.
• Leads the design, implementation, and hands-on development, including integration patterns for Dynamics/ERP/3rd party tax and accounting systems.
• Provides technical direction on architecture, code structure, scalability, and reliability for services, APIs, and user-facing applications.
• Leads and manages a team while serving as a direct manager, actively utilizing Microsoft Dynamics to oversee daily operations, optimize processes, drive performance, and support strategic business objectives.
• Designs and develops scorecards for evaluation of candidate business applications.
• Creates dashboard presentations of quantitative and qualitative scoring of candidate options.
• Supports Technical Leads, Developers and Managers by providing functional clarifications and setting expectations with team and client.
• Performs functional (business process) solution design in business applications (CE, ERP, CRM, HCM & related) contexts, to provide maximized business value and deliver strong business agility while meeting applicable requirements and constraints.
• Supports, and manages aspects of business applications implementations.
• Documents and maintains project milestones, phases, elements, and budget.
• Monitors project progress by tracking risks, actions, issues, decisions, and other activities.
• Develops references for users by writing and maintaining user documentation; providing help desk support; training users.
• Manages and performs systems configuration tasks (but not coding/development) for process workstreams as directed.
• Provides ongoing support during project implementations and post-go-live support.
• Responsible for configuration of solution based on requirements.
• Fosters a positive demeanor, learning attitude and client service mentality with the team.
• Owns and drives completion of projects and large key workstreams within as directed by practice leaders.
• Mentors engineers through pairing, technical coaching, and feedback on design and implementation quality.
• Manages projects and larger workstreams as directed.
• Reviews quality of team deliverables.
• Mentors and develops senior consultants.

Benefits

• ESOP company, offering participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being.
• Qualified retirement plan
• Comprehensive compensation and Total Rewards benefits offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior