Senior Manager, TA Assessment Practice

TD•Mount Laurel, NJ

10d•Onsite

About The Position

As our bank transforms toward a skills-based organization, we are building next-generation talent intelligence capabilities to better understand, develop, and deploy our people. We are seeking a Talent Assessment & Skills Validation Lead to ensure that our AI-driven platforms and assessments accurately identify, validate, and develop critical workforce skills — fairly and effectively. You will play a pivotal role in designing evidence-based assessments, validating AI models for skill inference, and embedding fairness and rigor into how we assess potential across the employee lifecycle. The Senior Manager Specialized Human Resources develops effective policies and programs in a specialized Human Resources unit and acts as a subject matter expert in own area of expertise.

Requirements

Bachelor's degree or progressive work experience in addition to experience below
10+ Years of related experience
In depth knowledge of a specialized Human Resources function
Expert communication, facilitation and presentation skills
Proven ability to deal with all levels of management
Strong Customer Service orientation and ability to establish strong working relationships with internal and external clients

Nice To Haves

Experience integrating assessments into skills-based talent platforms (e.g., Eightfold, Phenom, Beamery, Gloat, Workday Skills Cloud).
Familiarity with global DEI standards and ethical frameworks for AI in HR.
Understanding of workforce transformation, internal mobility, or agile workforce models.

Responsibilities

Acts as practice leader and/or top level expert within own specialized area
Serves as key contact and the subject matter expert within area of expertise
Develops policies and practices that are aligned with overall Human Resources strategy
Oversees programs / services / issues that are highly complex, have wide scope / impact, and require broad business knowledge
Works closely and effectively with HR partners in the businesses and other specialized areas
Understands differing needs of business units / functions and adapts advice within overall strategy and policy
Identifies and escalates issues having broad corporate implications / risks
Leads a team of Human Resources professionals
Ensures business partners and Human Resources are provided with high quality advice and support
Shares expert knowledge, provide advice and counsel to business management and Human Resources teams
Contributes to special initiatives by representing TDBFG / the business internally and externally, as a subject matter expert
Monitors and communicates the effectiveness of strategies, programs, and practices related to own area of expertise
Ensures programs and practices continue to meet business needs, comply with internal and external requirements, and align with Human Resources priorities
Develops and manages a team of high quality resources through recruitment, training, coaching, and performance management
Oversees the development of the departments business plan and monitor actual results
Leads and follows-up on action planning to address Employee survey results
Ensures integration of other areas of expertise in the development and delivery of programs and policies, as appropriate
In partnership with appropriate HR practitioners, develops implementation strategies, anticipating HR issues beyond own area of expertise
Understands and supports the Banks Customer Service Strategy
Considers the impact of advice and decisions on the well-being of the Bank, as well as its customers, its employees and stakeholders
Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity
Leads, coaches and models quality service delivery at every interaction
Supports the ongoing improvement of the partner/Customer experience
Sets appropriate context for the business unit/function to enable optimal performance and alignment to strategy
Supports the creation of goals and objectives for the business unit/function. Communicate those goals and objectives to the team
Builds capability support / execute plans to acquire, develop and retain the diverse teams with the skills and experience necessary to realize on current and future business strategies
Role models behaviors consistent with TD's leadership profile, customer and employee experience agendas and risk and control culture
Creates an extraordinary place to work advance and sustain a unique, inclusive culture that reflects TDs diversity agenda, and creates an extraordinary employee experience
Leads, coaches and develops a highly effective team by ensuring on-going training and performance and development management
Represents TD at civic, professional and bank-sponsored events; serves on non-profit boards and participates on professional organizations
Represents the franchise both internally and externally; develop and maintain relationships with major clients, regulators, and the investment community and, with other TD leaders, support a high, positive public profile for the TD franchise
Supports the development and implementation of operational strategies and objectives to achieve measurable excellence in the quality delivery of sales, service, and products aligned with Best Run concepts and overall enterprise strategy and objectives
Participates in establishing and executing plans and goals for the Business to drive toward results
Develops and maintains an operating budget, ensuring adherence to budget. May delegate budgetary assignments to direct reports, but maintains overall budgetary responsibility and oversight
Provides financial reports and analysis including budget variances to management on a regular basis
Communicates business strategies, programs and practices establish and operate change strategy throughout the organization
Delivers business services, functions and capabilities that optimize the use of process, technology and our people, and take advantage of TD's scale and operating model
Ensures TD is a best run, integrated, customer-focused, growth organization
Understands business unit/functions own risk appetite statement, objectives for risk and control, and measures, where applicable, making sure these are aligned with TD's Risk Appetite
Ensures that the business / function operate within TD's Risk Appetite by tracking key metrics against its policies, procedures and limits
Successfully completes all required job specific, compliance-related training and ensure team members complete all required training
Understands, utilizes and follows compliance/risk and control programs
Consults with all risk functions in the development and documentation of policies, procedures and controls, for all department processes
Ensures ongoing compliance with internal / external audit and regulatory requirements
Provides prompt and comprehensive response to all external audit, regulator and compliance requests and findings
Maintains appropriate records of action plans.