Senior Manager, Supply Chain

Caliber Collision•Lewisville, TX

1d•Onsite

About The Position

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers. This role ensures consistent, high-quality fulfillment across Protech and Fleet by delivering the right parts and tools at the right time, directly driving technician productivity, cycle time, customer satisfaction, and scalable business growth. Protech uses E-Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions. Protech Automotive Solutions, has been in business for over 20 years handling multiple types of repairs, from hands on mechanical repair and replacement of suspension, drive modules and frames, to diagnostic opportunities that require advanced knowledge of complicated computerized vehicle control systems. We also handle soft touch repair and replacement of delicate vehicle interior trim components. At Protech, we enjoy a fast paced work environment with challenging advanced skill development. We supply our team with the latest computerized diagnostic equipment, factory diagnostic and programming software components and tools. At Protech we take what we do seriously, but provide a family atmosphere and have a good time. Consider joining our team as we work through some of the most ground breaking technology in automotive history.

Requirements

5+ years of warehouse, fulfillment, or distribution center leadership experience
Proven ability to drive operational efficiency and process improvement
Experience with inventory management systems (WMS)
Demonstrated success partnering across multiple departments
Strong leadership, organizational, and problem-solving skills
Must be eligible to work in the U.S. with no restrictions.

Nice To Haves

Technical equipment distribution
Fleet operations or service supply chain support
Experience scaling warehouse operations or implementing new systems

Responsibilities

Lead end-to-end fulfillment operations including receiving, inventory control, picking, packing, and shipping
Partnering with vendors to ensure the most cost effective and beneficial pricing is achieved
Ensure fast, accurate, and reliable delivery of items to support field and center execution
Establish and maintain workflows that drive throughput, reduce cycle time, and eliminate operational friction
Maintain a clean, organized, and performance-driven warehouse environment
Own inventory integrity through cycle counts, audits, and reconciliation processes
Implement disciplined controls for high-value tools, calibration equipment, and parts
Partner with Procurement to align inventory levels with demand and forecast accuracy
Proactively reduce shrinkage, obsolescence, and excess inventory
Partner with Ops/Field Leadership to align fulfillment with real-time business needs
Collaborate with Procurement/Supply Chain to ensure product availability and continuity
Work closely with Technology teams to optimize WMS and tracking capabilities
Ensure rapid and dependable fulfillment supporting fleet repair, maintenance, and calibration services
Enable Protech mobile technicians with timely access to critical tools and components
Coordinate expedited and same-day logistics to minimize technician downtime and service delays
Develop, implement, and enforce standardized operating procedures (SOPs)
Identify and drive continuous improvement initiatives using data and performance metrics
Build scalable process to support multi-site growth and increasing operational complexity
Leverage KPIs to monitor performance and drive accountability
Recruit, develop, and lead a high-performing warehouse team
Establish clear expectations, roles, and accountability standards
Foster a culture centered on safety, performance, and continuous improvement
Align staffing and resources to meet fluctuating demand
Ensure full compliance with safety standards and OSHA regulations
Lead safety training, audits, and continuous awareness initiatives
Promote a safety-first culture across all warehouse operations