Senior Manager, Supply Chain Planning

Palmetto Clean Technology•Charlotte, NC

1d•Onsite

About The Position

The Senior Manager, Supply Chain Planning will own Palmetto’s Safe Harbor program end to end, coordinating equipment from OEM orders through distributor branches to EPC installation. The program involves six OEMs, multiple distribution partners holding equipment on consignment, and more than 500 EPC partners across 32 states and Puerto Rico. The role is accountable for equipment availability, install performance, and resilient OEM and distributor relationships, while bringing program trade-offs and recommendations to executive leadership. This is a leadership role responsible for the team, operating processes, and planning tools. The position is based in Charlotte, North Carolina, and reports to the Senior Director, Supply Chain.

Requirements

At least 7 years of experience in supply chain, operations, or program management.
At least 3 years of experience leading teams.
Track record running S&OP at scale and presenting to executives.
Experience negotiating supplier or OEM commercial terms, including volume commitments and payment terms.
Strong understanding of working capital, credit exposure, and how supply decisions affect cash.
Experience leading through influence across sales, finance, legal, and operations.
Strong Excel and data skills.
Experience using an ERP such as NetSuite.
Clear, direct communication with executives and external partners.

Nice To Haves

Experience in solar, energy storage, electrical distribution, HVAC, or similar equipment channels.
Experience with consignment or customer-owned inventory models.
Experience selecting and rolling out planning platforms such as Pigment, Kinaxis, or o9.
Experience managing a large, fragmented partner base.
Experience with supply chain financing programs.

Responsibilities

Own the Safe Harbor program end to end, from OEM order through distributor branch to EPC install; set priorities, targets, and KPIs, identify risks to volume, timing, and cash, and maintain the issues and decisions log.
Serve as the senior Palmetto contact for six OEM programs; negotiate volume commitments, lead times, payment terms, and credit limits; manage escalations; develop supplier risk options; and plan new OEM programs through 2027–2030.
Own distributor relationships and performance; set OEM volume allocation across distributors and branches; expand and onboard the network; and manage the fee structure and rate card with Finance.
Set EPC expectations for forecasts, job data, and equipment handling; work with regional leadership to improve compliance and recommend enforcement, including pausing program access.
Own the supply plan and its assumptions, including yield, safety stock, days of supply, and lead times; run monthly demand and supply reviews; and present constraints, options, financial impact, and recommendations to leadership.
Provide the supply plan, purchase-order schedule, and install data for cash and working-capital planning; model scenarios with the CFO’s team and make the case for working capital when volume requires it.
Lead requirements and platform decisions for the supply planning tool, drive its adoption, and work with Product and Engineering on required portal fields.
Lead the team and represent the program with OEM executives, distributor leadership, and Palmetto’s executive team.
Deliver results against program measures, including installs versus plan, days of supply, forecast accuracy, EPC forecast submissions, supply-driven install delays, OEM commitments and credit limits, distributor fee variance, planning-tool adoption, and timely closure of commercial items.