Senior Manager, Supply Chain Management

Walmart•Bentonville, AR

3d•$90,000 - $180,000•Onsite

About The Position

This role manages end-to-end supply chain processes, ensuring efficient merchandise flow through the distribution network and fulfillment centers. The Senior Manager will be responsible for directing resolutions, responding to escalations, analyzing data to improve network efficiencies, and providing data for supplier compliance. They will also research and analyze root causes of exceptions in shipping, receiving, inventory, and returns, and conduct performance reviews of merchandising departments, distribution centers, and suppliers. Additionally, this role oversees relationships with external parties, acting as the main point of contact, communicating expectations, consolidating findings, leading audits, and utilizing scorecards to measure and correct performance. The Senior Manager will also assist senior leadership in selecting service providers. This position drives improvements in supply chain execution by approving flow paths, collaborating with stakeholders to achieve goals, tracking goods, presenting recommendations, identifying disruptions, and developing resolutions. The role also provides field-level direction and guidance for operations, supervises liaisons, communicates expectations to suppliers and transporters, and addresses performance issues. Furthermore, the Senior Manager directs supply chain flow process improvement efforts, contributes to new ways of working, prioritizes product flow objectives, manages error correction, identifies opportunities to improve service levels, supports end-to-end costing and lean concepts, provides cost reduction recommendations, and analyzes the impact of changes. The role drives the execution of business plans and projects by identifying needs, developing plans, removing barriers, providing resources, setting standards, measuring progress, developing contingency plans, and demonstrating adaptability. Finally, the Senior Manager provides supervision and development opportunities for associates through selection, training, mentoring, assigning duties, building a team, setting expectations, conducting evaluations, providing recognition, coaching, and promoting a culture of belonging. They also promote and support company policies, values, and ethical standards, ensuring compliance and utilizing the Open Door Policy. This role ensures business needs are met by evaluating current plans, consulting with partners, soliciting suggestions for improvement, and participating in community outreach.

Requirements

Bachelor’s degree in Logistics, Supply Chain, Business, or related field and 4 years’ experience in logistics, distribution, transportation, or related area OR 6 years’ experience in logistics, distribution, transportation, or related area.
2 years’ experience with advanced functionality of Microsoft Office.

Nice To Haves

Dispatch
Fleet Management
Network Analysis
Retail Logistics Operations
Masters: Business
Masters: Logistics
Masters: Supply Chain
Project Management - Project Management Professional - Certification
Six Sigma - Certification

Responsibilities

Manages end-to-end supply chain processes and ensures merchandise flow through the distribution network and fulfillment centers by directing resolutions and responding to escalations of daily issues.
Analyzes data from multiple stakeholders to streamline and improve network efficiencies.
Provides data for the supplier compliance process flow.
Researches and analyzes root cause of daily and escalated exceptions concerning shipping, receiving, inventory, and return related issues.
Conducts performance reviews of merchandising department, distribution centers, and suppliers.
Oversees relationships with external parties by serving as the main point of contact for external partners.
Communicates expectations and agreements to external partners.
Consolidates and communicates relevant findings and information to external stakeholders.
Leads audit processes to ensure external partners comply with company standards and agreements.
Utilizes quarterly scorecards to measure and correct performance.
Assists senior leadership with the selection of service providers.
Improves supply chain execution by approving a flow path channel from supplier to store to best fit sales, in-stock, and profit metrics.
Collaborates between supply chain stakeholders to ensure sales, in-stock, inventory, profitability, and strategy goals are achieved.
Tracks the movement and arrival of goods across the supply chain.
Presents recommendations to address conflicting goals.
Identifies order exceptions, disruptions, and supply chain constraints that will impact supply chain execution.
Develops and coordinates a resolution for identified issues.
Drives field-level direction and provides guidance for the execution of operations by supervising the liaison for the field.
Communicates operational expectations to suppliers and transporters.
Addresses performance related issues with stakeholders.
Directs supply chain flow process improvement efforts by contributing to the design, development, and delivery of new ways of working between supply chain stakeholders.
Prioritizes product flow plan objectives.
Ensures flow plans are achievable.
Manages the correction of errors processes and feedback loops.
Identifies areas of opportunity to improve service levels.
Supports the use of end-to-end costing methodology and lean concepts.
Provides cost recommendations to reduce process waste, and provide opportunities for cost reductions and process efficiencies.
Reviews and analyzes the impact and benefits to internal processes.
Drives the execution of multiple business plans and projects by identifying customer and operational needs.
Develops and communicates business plans and priorities.
Removes barriers and obstacles that impact performance.
Provides resources.
Identifies performance standards.
Measures progress and adjusts performance accordingly.
Develops contingency plans.
Demonstrates adaptability and supports continuous learning.
Provides supervision and development opportunities for associates by selecting and training.
Mentors associates.
Assigns duties to associates.
Builds a team-based work environment.
Establishes performance expectations and conducts regular performance evaluations.
Provides recognition and rewards to associates.
Coaches associates for success and improvement.
Promotes a belonging mindset in the workplace.
Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application.
Ensures compliance with company policies and procedures.
Utilizes and supports the Open Door Policy.
Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives.
Consults with business partners, managers, co-workers, or other key stakeholders.
Solicits, evaluates, and applies suggestions for improving efficiency and cost effectiveness.
Participates in and supports community outreach events.
Demonstrates and encourages respect for all.
Builds a high-performing team.
Seeks, and embraces differences in people, cultures, ideas and experiences.
Creates a workplace where all associates feel seen, supported and connected through culture of belonging so associates thrive and perform.
Drives a positive associate and customer/member experience for all.
Identifies, attracts, and retains the best team members.
Creates a discipline and focus around developing talent, through feedback, coaching, mentoring, and developmental opportunities.
Promotes an environment allowing everyone to bring their best selves to work.
Empowers associates and partners to act in the best interest of the customer/member and company.
Regularly recognizes others’ contributions and accomplishments.
Builds strong and trusting relationships with team members and business partners.
Works collaboratively and cross-functionally to achieve objectives.
Communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action.
Maintains and promotes the highest standards of integrity, ethics and compliance.
Models the Walmart values and leads by example to foster our culture.
Supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us.
Follows the law, our code of conduct and company policies, and sets expectations for others to do the same.
Promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of non-retaliation.
Listens to concerns raised by associates and takes action and encourages others to do the same.
Holds self and others accountable for achieving results in a way that is consistent with our values.
Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Delivers expected business results while putting the customer/member first and consistently applying an omni-merchant mindset.
Acts with an Every Day Low-Cost mindset to drive value and Every Day Low Prices for customers/members.
Adopts a holistic perspective that considers data, analytics, customer/member insights, and different parts of the business when making plans and shaping the team’s strategy.
Consistently raises the bar and seeks to improve.
Demonstrates curiosity and a growth mindset.
Seeks feedback, asks thoughtful questions, fosters an environment that supports learning, innovation, and learning from mistakes, and intelligent risk-taking.
Exhibits resilience in the face of setbacks.
Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Walmart-paid education benefit program (Live Better U) for full-time and part-time associates
Tuition, books, and fees are completely paid for by Walmart for Live Better U programs
Annual or quarterly performance bonuses
Stock (additional compensation for certain positions)