Senior Manager, Strategy & Transformation

Sarah Cannon Research Institute•Nashville, TN

1d•Hybrid

About The Position

The Senior Manager of Strategy & Transformation is responsible for leading, facilitating and driving the strategic initiatives at SCRI. The Senior Manager will lead a team of internal consultants to implement enterprise level initiatives to increase growth, market share, customer & employee satisfaction, improve business key performance indicators and to deliver on key strategies of the organization. The team will prepare detailed analyses, design, implement, and control new or improved processes, businesses, organizational design and growth initiatives. This requires strong analytical, influencing and change management skills while directing multiple business areas. This role enables SCRI to reach its visionary aspirations in excellence.

Requirements

Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.
Completion of any assigned training by the due date.
Change management and project management techniques and tools
Knowledgeable and experienced in the research environment and healthcare processes.
Strong working relationship with leadership which allows for quick problem resolution and staff support.
Experience leading enterprise wide strategic initiatives with large change impacts.
Advanced facilitation and leadership skills, including written and oral communication and fostering collaboration
Interpersonal skills
Advanced analytic capabilities including six sigma methods and tools
Computer skills with ability using Microsoft Office specifically PowerPoint, Word, Microsoft Projects and Excel
Strong people management skills to coach direct reports through the aforementioned skills
Ability to quickly earn the trust of sponsors and key stakeholders, to lead and inspire teams (of both direct reports and project teams), to set direction and approach, to resolve conflict and deliver tough messages with grace
Persuasive, encouraging, motivating; the ability to communicate the complex in simple terms
Ability to navigate a highly matrixed organization effectively
Exhibits influencing and negotiating skills
Comfortable raising questions, issues, objections and ideas at all levels of the organization

Responsibilities

Directly manage team of Program Managers that are leading high impact strategic initiatives across Sarah Cannon.
Where appropriate, lead the Business Analysts to develop and maintain operational dashboards for SCRI key performance indicators for both Strategy and Operations.
Partner with Senior Director, Strategy and Transformation to facilitate senior leadership in identification, scheduling, and prioritization of strategic initiatives.
Maintain an ongoing dialog to ensure timely resolution of issues, appropriate actions around risk, and overall status of initiatives.
Maintain working knowledge of status of all assigned initiatives to serve as communication point on portfolio status.
Introduce project management tools, templates, and techniques through active consulting and coaching to direct reports and delivery teams; coordinate cross department deliverables; ensure resources are available and prepared to deliver their components of the program plan; foster an environment of open communications that provides accurate and complete status of initiatives.
Serve as the single point of contact for complex enterprise deployments.
Responsible for managing SCRI projects of significant complexity and may manage projects with complex interdependencies with active projects or existing systems; may be to manage and track interrelated projects as programs.
Oversee the project management activities of the direct reports to ensure they are providing excellence in managing initiatives and coaching/teaching department resources.
Provide coaching and direction as.
Establish and lead high-visibility enterprise-wide, cross-functional strategic initiatives.
Lead a variety of different types of projects including launching new products and services, application development, systems integration, operational efficiency improvements, process reengineering, and infrastructure upgrades and deployments.
Oversees programs and program managers who are assigned to many related projects to deliver value.
Leads implementation of changes and manage impacted people through the change journey.
Communicate and partner with internal and external organizations to ensure successful implement of change.
Implement effective control mechanisms to ensure implemented changes are sustained post project.
Embodies the principles of change management and teaches those principles to both direct reports and project teams.
Proposes recommendations, adjustments and process improvements to achieve success.
Leads process improvement community initiatives and growth across the organization.