Senior Manager Strategic Planning & Support - National Deposit Acquisition Lead

TD•Boston, MA

17h•$148,720 - $240,240•Onsite

About The Position

This role provides day-to-day leadership and strategic support to a TD Bank U.S. Management Committee member. The position coordinates with internal and external stakeholders, conducts research, prepares briefings, manages communications, tracks progress against key objectives, and maintains a current understanding of TDBG and TD Bank NA strategies and direction. The role represents the committee member and requires integrity, discretion, and careful handling of confidential and sensitive matters. The position provides management information and decision support for a broad portfolio of business activities, including planning, research, analysis, recommendations, and follow-up on outstanding issues. It leads cross-enterprise initiatives as Business Project Owner under executive sponsorship and supports management committees, leadership meetings, working groups, and planning sessions. Projects may be highly sensitive and are generally completed with minimal guidance. The role may also include people-management responsibilities such as hiring, goal setting, staff development, performance and compensation decisions, teamwork, and disciplinary actions.

Requirements

Bachelor's degree required.
At least 7 years leading process design and improvement initiatives, including application of structured problem-solving methods and tools.
Ability to apply consultative relationship management and influencing skills across all levels, with strong organizational skills.
Ability to work effectively with a broad range of stakeholders, particularly Retail Distribution and Product Management leadership, business and function heads, and external groups.
Ability to prioritize tasks and identify where value can best be added.
Organizational awareness and resourcefulness, including knowing whom to engage to identify solutions and resolve issues, and sound judgment about what to resolve independently or escalate.
Ability to manage significant ambiguity and constantly changing priorities in a fast-paced environment.
Strong business acumen and analytical skills, including the ability to absorb information about complex financial and non-financial issues and summarize key concerns.
High personal integrity and ability to recognize and manage access to sensitive information about the Bank, its strategy, results, people, and issues.
Excellent judgment, relationship management, impact, and influencing skills, with demonstrated ability to work effectively with leaders at all levels.

Nice To Haves

Graduate degree or progressive work experience in addition to the experience specified.

Responsibilities

Provide the TD Bank U.S. Management Committee member with an overview of key management information, discussions, and business issues ahead of meetings and events.
Coordinate follow-up on outstanding issues.
Support planning and decision-making across a broad portfolio of business activities, coordinating with internal stakeholders on behalf of the committee member.
Organize and participate in management committees and similar forums, providing research, analysis, and recommendations for planning and decision support.
Identify issues requiring research or analysis, determine solutions independently or in consultation with relevant groups, and provide meaningful responses to questions and issues.
Develop and maintain working relationships with key stakeholders, business lines, and corporate functions, including Finance, CAPA, and Human Resources.
Act as Business Project Owner for cross-enterprise initiatives under the executive sponsorship of the committee member.
Organize and participate in leadership team meetings, planning initiatives, and broader sessions on behalf of the committee member.
Support working groups responsible for deliverables arising from these activities.
Undertake and complete projects and initiatives, often sensitive in nature, with minimal guidance and discretion, ensuring items are resolved or completed.
May lead people-management activities, including hiring, goal setting, staff development, performance and compensation decisions, promoting teamwork, and disciplinary actions.