Senior Manager, Strategic Partnerships & Business Development – Enterprise Restaurants
About The Position
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Senior Manager, Strategic Partnerships & Business Development to join our ever-evolving Enterprise Restaurant Partnerships team and help shape the future of global commerce. In this role, you’ll drive the growth and success of the Enterprise Restaurant Genius POS partner ecosystem, building strategic relationships that expand platform capabilities, accelerate innovation, and create value for customers. Working across product, engineering, sales, marketing, and operations, you’ll lead key partnerships from strategy through launch and ongoing growth, helping Global Payments deliver market-leading commerce solutions and drive the future of connected restaurant technology.
Requirements
- Bachelor's degree and 8+ years of experience in strategic partnerships, business development, alliances, channel strategy, or ecosystem development.
- Proven success managing complex enterprise technology partnerships and executive-level stakeholder relationships.
- Experience building and scaling partner ecosystems within software-as-a-service (SaaS), point-of-sale (POS), payments, restaurant technology, commerce, or platform-based businesses.
- Strong business acumen with experience developing business cases, commercial strategies, and recommendations that drive strategic investment decisions.
- Understanding of application programming interfaces (APIs), integrations, platform ecosystems, and technology partnership models.
- Demonstrated success negotiating and managing strategic commercial agreements that create long-term business value.
- Ability to collaborate across product, engineering, technical integrations, sales, marketing, legal, customer success, and operations teams while driving partner-sourced growth and influencing stakeholders across a matrixed organization.
Nice To Haves
- Experience within enterprise restaurant and hospitality technology ecosystems.
- Background in point-of-sale (POS), payments, financial technology (fintech), commerce, or platform-based businesses.
- Experience managing enterprise independent software vendor (ISV), software-as-a-service (SaaS), or application programming interface (API)-based technology partnerships.
- Proven success developing and executing joint go-to-market strategies with enterprise sales organizations.
- Experience working with global technology partners and managing complex commercial relationships.
- Experience operating within a high-growth platform, marketplace, or ecosystem-driven environment.
Responsibilities
- Own and grow the Enterprise Restaurant partner ecosystem, identifying strategic opportunities that strengthen the Genius POS platform and accelerate business growth.
- Build executive relationships with leading technology partners, developing joint business plans, success metrics, and long-term strategies that deliver measurable value.
- Evaluate and prioritize partnership and integration opportunities, creating business cases and recommendations that influence product strategy, customer outcomes, and commercial success.
- Lead strategic partners from agreement through launch and ongoing growth, ensuring strong alignment, seamless execution, and successful adoption across the Genius ecosystem.
- Drive cross-functional collaboration across product, engineering, technical integrations, sales, marketing, and operations, removing barriers and ensuring successful partner delivery.
- Establish scalable governance and performance frameworks, leveraging insights, business reviews, and operational best practices to improve partner performance and ecosystem health.
- Lead joint go-to-market initiatives that drive pipeline, revenue, and customer value, partnering with sales and commercial teams to maximize growth opportunities and market impact.
Benefits
- A competitive salary and benefits package that recognizes your contribution
- Opportunities to grow your skills and build your career within a global business
- Access to learning, development and on-the-job experiences that expand your expertise
- A supportive, inclusive team environment where your ideas and input matter
- Time to give back through community and charity initiatives
- A global employee assistance program to support your wellbeing
- Recognition through a global platform that celebrates your achievements.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
