Senior Manager - Strategic Accounts Strategy

TheGuarantors•New York, NY

5h•$180,000 - $200,000

About The Position

The Commercial Strategy & Revenue Operations team at TheGuarantors is responsible for addressing the company's most critical commercial challenges. This team identifies business growth opportunities, develops strategies to capitalize on them, and collaborates across departments to achieve measurable results. Their work impacts Sales, Product, Risk, Marketing, Finance, and Operations, focusing on enhancing customer service, launching new initiatives, refining go-to-market strategies, and building scalable business capabilities. Success in this cross-functional role relies on building strong partnerships, influencing without direct authority, and aligning teams towards common objectives. This is not an internal consulting role; team members own initiatives from conception to execution and are accountable for their impact. Individuals who thrive here are comfortable with ambiguity, seek ownership, and are motivated by solving complex business problems. As the Senior Manager, Strategic Accounts Strategy, you will play a key role in shaping how TheGuarantors attracts, retains, and strengthens relationships with its most significant clients. The company's largest partnerships represent substantial growth opportunities but also present significant complexity. Success in this role demands astute commercial strategy, a profound understanding of customer needs, and the ability to coordinate internal teams to deliver substantial business outcomes. You will be responsible for devising strategies that fortify these partnerships and drive long-term growth. This is a high-visibility position for an individual adept at tackling intricate commercial challenges. You will collaborate with senior leadership across the organization to define customer strategies, support executive interactions, and spearhead high-impact initiatives that influence critical commercial relationships. Your ultimate success will be evaluated by the growth and robustness of the partnerships you help cultivate.

Requirements

5+ years of experience in strategy, sales, account management, Sales Operations, Revenue Operations, management consulting, or another commercial leadership function
Experience developing commercial strategies for enterprise customers or leading complex B2B customer relationships
Strong business judgment and the ability to balance customer priorities with company objectives
Excellent written and verbal communication skills, including experience developing executive-level presentations and communications
The ability to influence and build trusted partnerships across senior stakeholders, both internally and externally
Exceptional attention to detail, sound judgment, and a track record of leading complex cross-functional initiatives

Nice To Haves

Experience working closely with enterprise sales or account management organizations is a strong plus

Responsibilities

Define the strategy for how TheGuarantors segments, organizes around, and serves its largest and most strategically important customers
Partner with Account Management leadership to identify opportunities for expansion, retention, and deeper customer engagement
Lead strategic planning for key customer relationships, including business reviews, growth initiatives, and executive engagements
Collaborate across Product, Risk, Marketing, Finance, and Operations to deliver solutions that address customer priorities and support long-term growth
Build executive presentations, customer-facing materials, and strategic communications for our largest partnerships
Identify trends across the strategic account portfolio and translate those insights into broader commercial strategies and operating improvements