Senior Manager Specimen Management

Quest DiagnosticsTucker, GA

About The Position

The Specimen Management Sr. Manager plays a key role in the overall Specimen Management organization (including Accessioning, Tech Ops, Referrals, and Maxi) to process specimens and on-time hand off to internal customers and with focus on quality, compliance, and productivity. The incumbent will own and ensure adequate workflow of specimens from sample of drop off through the time of transfer to the testing areas. The role is responsible for monitoring performance metrics across all areas, managing priorities, ensuring effective communications between all area leaders through various daily management mechanisms, ensuring timely escalation in case of equipment downtime, and detecting and communicating potential cost saving ideas or process improvements. The ideal candidate must have strong people leadership skills, robust problem-solving experience within a fast-paced setting, data-based decision-making abilities, and be highly organized. Additionally, the candidate must ensure maintenance of a safe, ergonomically sound, professional environment.

Requirements

  • Strong people leadership skills.
  • Robust problem-solving experience within a fast-paced setting.
  • Data-based decision-making abilities.
  • Highly organized.

Responsibilities

  • Own and ensure adequate workflow of specimens from sample drop off through the time of transfer to testing areas.
  • Monitor performance metrics across all areas.
  • Manage priorities.
  • Ensure effective communications between all area leaders through various daily management mechanisms.
  • Ensure timely escalation in case of equipment downtime.
  • Detect and communicate potential cost saving ideas or process improvements.
  • Ensure maintenance of a safe, ergonomically sound, professional environment.
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