Senior Manager, Speciality / Ancillary Products

Oscar Health•New York, NY

4h•Remote

About The Position

Oscar is seeking a Senior Manager, Speciality / Ancillary Products to join their Insurance Product Development team. This role is responsible for the strategy, design, execution, and performance of the ancillary product portfolio, with a primary focus on dental and vision. The position owns the end-to-end lifecycle of ancillary insurance products, including product strategy, regulatory execution, third-party vendor implementation leadership, and post-launch optimization across the individual market. The role reports into the Vice President, Insurance Product Innovation and Development.

Requirements

6+ years of experience developing, managing, or supporting commercial insurance products, with direct ownership of ancillary (dental, vision, supplemental health) offerings.
Strong understanding of regulatory requirements impacting ancillary benefits.
5+ years of expertise in Dental and Vision product design and vendor implementation.
4+ years of proven experience managing delegated vendors and complex operational partnerships.
4+ years experience with ACA, including individual marketplace and small group products.
3+ years of experience with product lifecycle management for ancillary offerings.
3+ years experience making data-driven decisions and using business intelligence tools to analyze product performance.
Travel up to 25% of the time.

Nice To Haves

Bachelor’s degree in business, healthcare, analytics, or related field.
Experience with ancillary insurance products (e.g., dental, vision, supplemental benefits).
Proficiency with business intelligence tools, experience with SQL, Excel, or similar tools.
Experience supporting or participating in Joint Operating Committee or vendor governance forums.

Responsibilities

Drive the ancillary product strategy and roadmap across dental, vision, and other ancillary offerings.
Own the full end-to-end lifecycle of ancillary products, from ideation and benefit design through launch, performance management, and ongoing optimization.
Build and manage business cases for new and existing products, including financial modeling, membership projections, and performance tracking.
Analyze product performance using financial and membership metrics to forecast results, identify risks and opportunities, and inform decision-making.
Lead benefit design for ancillary products, including augmenting existing offerings, remediating underperforming designs, and introducing new benefit structures.
Contribute to annual planning, roadmap development, and prioritization for ancillary products.
Serve as the business lead for end-to-end implementation of ancillary vendors, acting as the primary product DRI and escalation point.
Define and manage vendor requirements, SLAs, KPIs, and performance scorecards.
Partner with procurement, legal, and compliance on vendor selection, contracting, renewals, and performance governance.
Drive timely issue resolution and root cause remediation with vendors.
Serve as a member of the Joint Operating Committee (JOC) for ancillary products.
Identify risks, gaps, and opportunities across benefit design, product performance, and execution, recommending corrective actions.
Partner with Actuarial and Finance teams to evaluate pricing, unit economics, and profitability tradeoffs.
Collaborate with Regulatory and Legal teams to ensure ancillary products comply with federal and state requirements.
Oversee ancillary product QA, attestations, and final sign-off prior to filing submissions.
Ensure compliance with all applicable laws, regulations, and internal governance standards.
Act as the single accountable product owner for ancillary benefits, coordinating across teams.
Translate vendor capabilities and regulatory constraints into clear product requirements.
Influence senior leaders with clear data-driven recommendations and risk assessments.
Develop and maintain regular performance reporting and product look-backs, assessing financial, operational, clinical, and member experience outcomes.
Use analytics and business intelligence tools to pull, analyze, and interpret data related to utilization, cost, engagement, retention, and vendor performance.
Carry forward learnings to future cycles to improve scalability, reduce risk, and enhance member outcomes.
Leverage enrollment, utilization, cost, quality, and vendor performance data to inform ancillary product strategy.
Identify trends and risks early and proactively adjust product or vendor strategies.
Ensure compliance with all applicable laws and regulations.
Perform other duties as assigned.