Senior Manager, Solutions Marketing

Diligent CorporationNew York, NY
Hybrid

About The Position

In this role, you will turn complex, multi-product capabilities into clear, persona-led stories that show senior decision-makers exactly how Diligent helps them manage governance, risk and compliance with AI-driven insight. You’ll own solution-level messaging and narratives for key personas, then translate them into campaigns, sales plays and launch programs that drive pipeline, win rates and cross-sell across our portfolio. You’ll work directly with Product, Product Marketing, Sales and Content to make Diligent the AI company in GRC and a growth engine for your business unit.

Requirements

  • 7+ years of experience in enterprise B2B SaaS marketing, with a strong background in Product Marketing and/or Solutions Marketing.
  • Proven track record developing persona-based messaging and positioning, ideally at both product and solution / portfolio levels.
  • Experience launching products, programs or major campaigns end to end, collaborating across Product, Sales and Marketing.
  • Demonstrated ability to translate complex technology into clear, outcome-oriented stories for senior personas (e.g., legal, compliance, audit, risk, CIO).
  • Strong storytelling and communication skills – you’re comfortable building narratives, slides and briefs, and presenting them to senior stakeholders and cross-functional partners.
  • High comfort level working in a fast-moving, evolving environment, with the confidence to prioritize, push back constructively and define process where needed.
  • Experience messaging about AI and using AI tools in your work (for research, content, analysis or experimentation).

Nice To Haves

  • Experience in governance, risk and compliance (GRC) or adjacent risk/compliance markets.
  • Background marketing to Boards of Directors, General Counsel or other senior legal and risk leaders.
  • Familiarity with product marketing frameworks (e.g., SiriusDecisions, Pragmatic / Practical Marketing) and analyst relations or working with industry reports.
  • Experience building integrated campaigns in partnership with Demand Generation, Field Marketing and Sales.
  • Comfort presenting to customers, at events and in virtual / in-person sessions, including tailoring your narrative for different audiences.

Responsibilities

  • Develop persona-specific, solution-level messaging grounded in market trends, buyer challenges, our products and the business outcomes your personas care about most.
  • Serve as the central point of contact for your assigned business unit, aligning with Product Management and Product Marketing from roadmap through to go-to-market execution.
  • Partner with Content and Demand Generation to define persona-led campaigns, including campaign briefs, core narratives and landing-page messaging that drive engagement and conversion.
  • Lead and support product and solution launches by applying proven launch frameworks and ensuring clear, differentiated solution-level positioning.
  • Activate analyst research and market insights into compelling stories, content and sales enablement that improve confidence, consistency and win rates.
  • Collaborate closely with Sales and Enablement to deliver persona-specific narratives, use-case stories and repeatable sales plays that help teams open, progress and close opportunities – including cross-sell into our existing customer base.

Benefits

  • flexible work environment
  • global days of service
  • comprehensive health benefits
  • meeting free days
  • generous time off policy
  • wellness programs
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