Senior Manager, Solutions Engineering, Mid-Market

Atlassian•New York, NY

4h•$169,200 - $266,725•Hybrid

About The Position

This role involves leading, coaching, and growing a team of Solutions Engineers who support Mid-Market accounts. The position requires partnering with sales leadership to drive revenue growth and shape customer solutions. A key aspect of the role is building repeatable processes, tools, and best practices to support a high-volume business. The Senior Manager will also focus on strengthening the team's expertise in Atlassian software during the pre-sales process, helping customers understand the value and transformative potential of Atlassian's tools. Additionally, the role involves participating in key customer engagements to build trust and demonstrate Atlassian solutions, and collaborating with sales, product, and partner teams to align strategies and customer outcomes.

Requirements

Proven leadership experience in Solutions Engineering, Sales Engineering, or a similar technical sales role.
Strong track record of coaching and developing high-performing teams.
Ability to scale processes and drive operational rigor in a fast-growing business.
Excellent executive presence and customer engagement skills.
Deep knowledge of SaaS and Cloud value creation.

Responsibilities

Lead, coach, and grow a team of Solutions Engineers supporting Mid-Market accounts.
Partner with sales leadership to drive revenue growth and shape customer solutions.
Build repeatable processes, tools, and best practices to support a high-volume business.
Strengthen the team’s expertise in Atlassian software during the pre-sales process, helping customers see the value of our tools and how they can transform the way they work.
Jump in on key customer engagements to build trust and showcase Atlassian solutions.
Collaborate with sales, product, and partner teams to align strategies and customer outcomes.