Senior Manager, SOGR Delivery

Metrolinx•Canada,

1d•CA$140,764 - CA$198,828•Onsite

About The Position

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario. At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team. This role is an in-office position based at our 20 Bay Street location. Our team is highly collaborative, and much of our work benefits from in-person co-creation, relationship-building, and hands-on partnership with leaders across the organization. Our Operations & Safety (GO & UP) division promotes diversity, equity, and inclusion by ensuring equal employment opportunities and fostering a supportive workplace culture. Our Facilities SOGR Delivery team is seeking a Senior Manager, SOGR Delivery to manage and provide operational leadership and oversight to facility management standards, asset management planning and processes, seamless integration of newly built Station infrastructure into Operations, and state of good repair requirements for Station Facilities, ensuring facilities deliver on customer experience and operational objectives.

Requirements

Completion of a degree in Applied Science, Engineering or related discipline, or a related discipline or a combination of education, training and experience deemed equivalent.
Demonstrate progressive experience leading a large group of technical staff and/or managing large operating agreements, preferably in the facility management and/or public transit sector. Comprehensive knowledge incorporating facility requirements / standards into design-bid-build and alternative financing and procurement for large, multi-year capital projects within an operating public facing environment.
Demonstrated ability to work collaboratively with cross-functional teams and comprehensively understand and manage the complexities of scheduling and delivering an annual maintenance program, with consideration for seasonal constraints and diverse stakeholder timelines
Knowledge of Human Resources legislation (e.g. Employment Standards Act, Occupational Health & Safety Act, etc.) including experience in the application of collective agreement provisions.
Knowledge of Contract Law, Construction Lien Act, the Occupational Health and Safety Act, Environmental Assessment Act, the requirements of the Professional Engineers Act and related Codes.
Comprehensive knowledge and experience with project management principles and practices, including scope, budget and schedule controls. A PMP would be an asset.
Experience leading and directing cross functional teams and consultants engaged in simultaneous projects and ability to monitor project activities for adherence to timelines, budgets, and project performance objectives.
Knowledge of theories, principles and practices of engineering and architectural design and construction programs within and around operating facilities, standards and procedures.
Experience with vendor management.
Interpersonal and oral/written/presentation skills to develop and implement strategic plans, alternative procurement processes and review designs.

Nice To Haves

A PMP would be an asset.

Responsibilities

As the Stations Facilities Operating Owner, plans, directs, and oversees activities associated with the scoping/de-scoping requirements for design, construction and commissioning of new and enhanced facility infrastructure as well as decommissioning of existing facilities infrastructure.
Represents Operations as a key client/stakeholder at multiple cross-functional/Divisional committees to establish standards and in-construction service levels for all elements of facilities management and customer service levels.
Advocates for continuous improvement to customer satisfaction and develop partnerships with internal stakeholders and delivery groups.
Directs operations’ contributions and inputs into the Facilities Asset Management Plans, capital budget and subsequent state of good repair (SOGR) program ensuring corporate assets meet and are in compliance with established SOGR standards, asset management policies and ensuring value for money and assets reach their anticipated service life.
Directs the delivery of Stations state of good maintenance and capital work programs to achieve desired outcomes
Leads the development of yearly and ongoing asset registers, data, key performance measures and action plans.
Provide strategic oversight and continuity to ensure requirements for Facilities are fully considered with the enterprise projects; directs business readiness and process reengineering.
Directs effective handover and commissioning strategies and practices for facility infrastructure projects identified in the Annual Capital & Operational Budget Program.
Manages and directs staff and consultants engaged in project teams and holds them accountable to deliver their respective portfolio of maintenance projects.
Leads, coaches, and mentors’ direct reports’ project activities (e.g. scope, budget, schedule, quality, risk, safety, etc.); delivers timely feedback to ensure a cohesive operational unit and the optimum use of team skills; monitors the achievement of performance objectives; develops and implements action plans, KPI’s and tactics to address performance gaps.