Senior Manager, Software Engineering

Salesforce•Indianapolis, IN

About The Position

The Salesforce DET team is hiring a Senior Manager of Software Engineering to lead a global team delivering critical enterprise capabilities for internal and external Salesforce customers. This is a high-impact leadership role at the intersection of engineering excellence, business transformation, and people development with a focus on Trust, Customer Success, Innovation, and Equality. You'll shape the engineering strategy for our Revenue business domains and drive meaningful outcomes across the Invoice to Cash lifecycle.

Requirements

12+ years of experience managing global engineering teams at scale, including vendor partners and extended contractor teams
Demonstrated delivery accountability for complex enterprise application development
Proficiency across a spectrum of delivery methodologies (Agile, Kanban, hybrid, waterfall)
Proficiency in leading AI software development life cycle with AI tools and deep expertise
Experience in building Agents and AI led applications
Experience in Sales and Quote to Cash business domains — including Account, Lead, Opportunity, Quote, Order, and Invoicing,Billing and integrations to ERP
Experience managing external customer-facing and public-facing properties
Track record of leading production operations for mission-critical applications
Exceptional interpersonal and communication skills with the ability to influence across all levels
Ability to oversee multiple complex project deliveries in parallel
Embodies Salesforce's Aloha spirit — demonstrating trust, integrity, character, and compassion
A related technical degree required.

Nice To Haves

Hands-on experience with Salesforce technology and the Salesforce Platform
Background in ERP systems and Revenue business domain integrations
Experience operating in a large, matrixed enterprise environment
Full stack along with AI knowledge

Responsibilities

Hire, develop, and grow a high-performing global engineering team, championing Salesforce's culture and creating an environment where people do the best work of their careers
Oversee delivery of complex enterprise application development projects across a broad technology portfolio, ensuring solutions align with long-term business objectives
Define, implement, and influence engineering strategy and standards, and drive adoption across the organization
Lead collaboration and decision-making across a wide network of stakeholders, delivery partners, operational teams, and vendor/contractor teams
Champion operational excellence and lead appropriate incident management and resolution for mission-critical production systems
Partner with business leaders across Revenue domains (Invoice to Cash, ERP integrations) to translate strategy into scalable technical solutions
Stay current on industry best practices and emerging technologies, bringing fresh thinking to how we build and operate
Develop and maintain deep knowledge of Salesforce's business, products, and the DET application portfolio