Senior Manager, Social Standards (New York, NY)

B Lab GlobalNew York, NY
Remote

About The Position

The Standards Management Team is responsible for evolving B Lab’s Standards (approximately every 3 to 5 years) to incorporate best practices and be best-in-class. This involves creating, managing, and innovating standards and performance-related products, maintaining the integrity of the B Movement, and educating stakeholders. The team engages with the independent Standards Advisory Council (SAC). The Senior Manager, Social Standards will support the application of existing B Lab Standards, lead future updates, and contribute to collective action efforts to improve social performance. This role requires developing and maintaining content for B Lab Standards, engaging with stakeholders for understanding and feedback, acting as a thought leader and ambassador for impactful business behavior, and supporting the growth of the B Corp movement. The role is managed by the Director of Standards and involves collaboration with global colleagues and stakeholders. Future oversight of direct reports is possible.

Requirements

  • Bachelor’s degree, with a preference for a Master’s degree, spanning subject areas including sustainable or international development, or other social sciences that intersect with sustainable business practices
  • At least 7 years in a role providing specific experience in relevant issues of social impact and business performance, including topics such as: Job Quality/Labor; Justice, Equity, Diversity, and Inclusion (JEDI); Business and Human Rights; Living Wage; and Supply Chain Management
  • Technical expertise and strong critical thinking skills in the social areas of business sustainability and impact management performance
  • Direct and demonstrable experience with developing, reviewing, and maintaining standards, especially those associated with social impact topics
  • Strong oral, written, and interpersonal communication skills, with the ability to confidently navigate conversations involving challenging or technical topics
  • Effective partnership development and management experience across complex organizations
  • Collaborative, with the ability to engage with and influence a variety of internal and external stakeholders and to anticipate the unique needs of different audiences
  • Ability to distill complex information for diverse audiences and tailor messaging and materials to meet a variety of needs and levels of expertise
  • Demonstrable experience with project and relationship management, with the ability and desire to tackle complex projects with a diverse set of stakeholders and deliver them in a timely and effective manner.
  • Fluency in English

Nice To Haves

  • Preference for candidates with work experience navigating social impact challenges in a diverse global context, including experience in Africa, Asia, and Latin America.
  • Experience working with or for private sector businesses, preferably in a role relevant to corporate social responsibility and/or sustainability with projects within their specialty
  • Social audits experience conducting or supporting in audits on social impact topics
  • Experience working in a geographically dispersed organization and collaborating effectively in a remote and fast paced environment
  • Speaking and writing proficiency in Spanish and/or Portuguese is a plus
  • Experience supporting and managing others, including providing ongoing coaching and professional development
  • Leads with curiosity and operates with a growth mindset; able to prioritize effectively and serve as a confident decision-maker
  • Familiarity with B Lab’s platforms and tools, such as Asana, Slack, Google Workspace, and Zoom.

Responsibilities

  • Lead research and standards development and revisions for B Lab Standards and related products, with a subject matter focus on the social components of the B Lab Standards including Human Rights, Fair Work, and Justice, Equity, Inclusion and Diversity (JEDI)
  • Identify and develop supplemental content, including resources or guides, to enable standards accessibility and understanding that supports implementation and impact management improvements by companies
  • Support the communication, understanding, and interpretation of B Lab Standards and processes across B Lab teams, network partners, companies, and public stakeholders
  • Contribute to Standard Advisory Council and other standards governance meetings to drive meaningful decisions on standard development and improvements in line with B Lab’s Theory of Change and corresponding strategies
  • Support internal and external stakeholder questions, request for clarifications, and limited standard compliance exemptions regarding the social impact topics and other cross-cutting components of the B Lab Standards
  • Support regular reviews of the B Lab Standards’s Equity Mechanism and Interoperability applications with other recognized certification schemes, sustainability-related frameworks, disclosure reporting and regulatory standards, among other Standards mechanisms.
  • Collaborate on B Lab Standards strategy for producing best in class environmental, social, and governance impact management standards through contributing inputs related to social impact topic developments, advances, innovations, and risks
  • Partner and advise on the work of the Standards Management Team as a whole to ensure a comprehensive, holistic, and consistent approach to the Standards, informed by individual specialist areas.
  • Develop and maintain relationships with other standards organizations, stakeholders, and partners to coordinate efforts, build mutually beneficial partnerships, and ensure appropriate inputs into B Lab Standards, supplementary standards, and cross-functional B Lab projects
  • Lead and contribute to specific internal cross-functional work-streams to reach organizational objectives and network priorities aligned with B Lab’s Theory of Change
  • Solicit, categorize, and prioritize feedback from a global representation of internal and external stakeholders, including regional advisory groups and working groups, to inform B Lab Standards development and revisions.
  • Support B Lab Standards testing processes that incorporate diverse perspectives into the development and revision stages
  • Provide expert guidance and inputs into B Lab programs, initiatives, and products designed to drive social impact improvements including supporting calls to action and global programming for participants.
  • Develop training materials and deliver training on relevant Standards impact topics for internal and external stakeholders, usable also as professional development resources.
  • Represent B Lab and its Standards at events, working groups, partnerships, and thought leadership opportunities (e.g., podcasts, presentations), and engage in impact management, regulatory, and sustainability scheme initiatives to shape best-in-class social management practices.
  • Develop and promote public-facing content (blog posts, op-eds, communication materials) and support external community engagement to advance B Lab Standards and mission.

Benefits

  • An annual salary in the range of $109,000 - $117,000 based on experience and skills
  • Excellent health benefits package including access to medical, vision and dental coverage
  • Paid time off for vacation - in your first year, you’ll start with 15 days (prorated in a to your start date)
  • Additional paid time off for organizational closures
  • 403(b) with a match of up to 3%
  • Unlimited sick and personal time
  • After your first year of employment, 40 hours paid time off for community service; paid parental leave; and time and budget for your professional development
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