Senior Manager Snow Surfaces
About The Position
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Requirements
- 7 years leadership experience in ski resort or mountain operations.
- Experience leading Snowmaking, Grooming, Terrain Parks, or related operational departments.
- Strong leadership, communication, and team development skills.
- Proven experience managing budgets and operational performance.
- Ability to make decisions in a fast-paced, weather-dependent environment.
- Valid driver's license required.
Nice To Haves
- Bachelor's degree in a related field.
- Experience managing multiple operational departments.
- Knowledge of snowmaking systems, grooming equipment, and terrain park operations.
- Experience with capital planning and project management.
Responsibilities
- Lead all Snowmaking, Grooming, and Terrain Park operations.
- Develop seasonal operating plans to support terrain delivery, snow quality, and resort objectives.
- Manage and develop managers, supervisors, and frontline teams through coaching, performance management, and succession planning.
- Oversee staffing, scheduling, training, and workforce planning.
- Manage operating and capital budgets, ensuring efficient use of labor, equipment, energy, and resources.
- Promote a culture of safety, accountability, and continuous improvement.
- Partner with Ski Patrol, Lift Operations, Mountain Maintenance, Health and Safety, and resort leadership teams to ensure exceptional mountain conditions and guest experiences.
- Monitor operational performance and implement strategies to improve efficiency, quality, and employee engagement.
- Support long-range planning, infrastructure improvements, and capital projects.
Benefits
- Free passes for employees
- Employee discounted lift tickets for friends and family
- Free ski lessons
- Employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- Health Insurance
- Medical Insurance
- Dental Insurance
- Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
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What This Job Offers
Job Type
Full-time
Career Level
Senior
