Senior Manager, Site Quality Lead

Whirlpool • Clyde, OH

13h • Onsite

About The Position

This role in summary We're looking for a Senior Manager of Quality to lead and oversee all quality assurance and control activities at our Clyde, OH manufacturing plant. You'll be responsible for developing, implementing, and maintaining a robust quality management system (QMS) that ensures our products consistently meet or exceed customer expectations and industry standards. This role requires a strategic leader with a hands-on approach to problem-solving, a deep understanding of manufacturing processes, and a passion for continuous improvement.

Requirements

• Bachelor's degree in Engineering, Quality Management, or a related field.
• Proven experience in implementing and managing a QMS (e.g., ISO 9001).
• Strong knowledge of quality tools and methodologies (e.g., Lean Six Sigma, SPC, FMEA, 8D problem-solving).
• 3+ years of combined experience in a manufacturing Quality environment
• Excellent written and verbal communication skills required

Nice To Haves

• 7+ years of combined experience in a manufacturing Quality environment
• Proven experience in large, complex plant environment
• World Class manufacturing (WCM) and Lean Manufacturing Methods experience
• Six Sigma / Shainin Black Belt certification is highly desirable.
• Communication and support to 24-hour / day assembly processes

Responsibilities

• Responsible for the Quality Management System (QMS): Develop, implement, and manage the plant's QMS, ensuring compliance with relevant standards.
• Drive continuous improvement of quality processes and procedures leveraging and implementing the World Class Manufacturing system.
• Partner cross functionally with MFG operations, category business team, and design engineering to develop project plans to achieve internal and external quality targets; 12MIS, 1MIS, and CAL.
• Have the technical competency to collaborate with design and process engineering in understanding, implementing and ensuring a flawless execution of Design for Assembly / Design for Manufacturing requirements during new product introduction and ownership related to the ongoing monitoring / audit of the established DFA (Design for Assembly) / DFM (Design For Manufacturing) requirements.
• Team Leadership: Lead, mentor, develop, and manage a team of quality engineers, inspectors, and technicians. Foster a culture of quality, accountability, and excellence throughout the organization.
• Compliance & Audits: Ensure the plant complies with all internal, external, and regulatory quality standards. Manage and participate in internal and external quality audits.
• Quality Control & Assurance: Oversee all quality control activities, including incoming material inspection, in-process checks, and final product testing. Establish and maintain product specifications and quality standards.
• Root Cause Analysis (RCA) & Corrective Actions: Lead investigations into quality issues, customer complaints, and non-conformances. Implement effective corrective and preventive actions (CAPA) to prevent recurrence.
• Data Analysis & Reporting: Use statistical process control (SPC) and other data analysis tools to monitor key quality metrics. Prepare and present quality performance reports to senior management.
• Supplier Quality: Collaborate with the Supplier Quality team to ensure our suppliers meet our quality standards.
• Training: Develop and deliver quality training programs for all plant personnel to enhance quality awareness and skills.

Benefits

• Flexibility and industry-leading time-off benefits
• Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
• Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year.
• Sabbatical - Four weeks paid leave after every five years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees