Senior Manager, Site Merchandising

Walmart•Bentonville, AR

1d•Onsite

About The Position

The Senior Manager of Site Merchandising for eCommerce Site Operations is a critical leader in shaping the customer site experience for a department within our Strategic Business Units (SBUs), overseeing everything from visual merchandising to content strategy to functionality and department-level campaign planning and execution. They’ll drive impact, improvement and innovation to create a truly frictionless online shopping experience and help our eCommerce business.

Requirements

Bachelor degree in business or related field or equivalent experience in Business or related field
8+ years related experience in Merchandising, Site Merchandising, or related field
4+ years demonstrated experience managing a team
4+ years of experience in consumer-focused e-commerce environment
Strong customer obsession focused on building the right site experience for our customer
Analytical and process-oriented, comfortable making data-driven decisions
Ability to set clear team objectives and performance measures
Ability to select and develop a team of future leaders
Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary
Assertive, adaptable and demonstrates initiative in a fast-paced environment with competing priorities
Bachelor's degree in merchandising, visual design, business management, or related area and 5 years’ experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area OR 7 years’ experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area.

Nice To Haves

Masters Degree in Business or related field
ECommerce merchandising, UI/UX, Interactive and Visual Design, Business Management, or related area, Master's degree in Merchandising, Visual Design, Business Management, or related area

Responsibilities

Drive the holistic site strategy for a specific department within Strategic Business Unit (SBU), using customer insights to tell a cohesive story and create a seamless customer experience, overseeing visual site merchandising and content strategy, site functionality including navigation, hierarchy, search and browse, etc., new product on-boarding, and more.
Identify key trend forecasts, define the department’s story-telling roadmap, and use key functionalities like taxonomy and search to enhance the customer journey on our site, telling a cohesive story to win customers’ hearts and minds.
Oversee the development of site metrics and dashboards to monitor site health, providing strategic insights to internal stakeholders to influence the overall direction for the site.
Advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site’s strategic direction and execution.
Land the fundamentals and create and help scale best-in-class efficient workflows, processes and timelines, embedding operational excellence into everything you do and developing associates on the team to increase capabilities and enhance skills, knowledge and performance.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Live Better U education benefit program (for full-time and part-time associates)