Senior Manager Shared Services

Good Sportsman Marketing • Irving, TX

5d

About The Position

Lead the Future of GSM Outdoors' Finance Operations At GSM Outdoors, we're passionate about building brands and products that fuel the outdoor lifestyle. Behind our growing portfolio of trusted brands is a Finance organization focused on accuracy, efficiency, and exceptional business partnership. We are seeking an experienced Senior Manager Shared Services to lead GSM Outdoors' Accounts Payable and Accounts Receivable functions. Reporting to the VP Controller, this role will provide both strategic and operational leadership for transaction processing, cash collection, vendor and customer service, internal controls, and continuous process improvement. The ideal candidate is a proven finance operations leader with strong expertise across both A/P and A/R, a demonstrated history of building and developing high-performing teams, and a passion for creating efficient, scalable, and service-oriented shared services operations.

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 10+ years of progressive experience in Accounts Payable, Accounts Receivable, shared services, finance operations, or a related function.
• 5+ years of experience managing and developing teams.
• Strong understanding of end-to-end Accounts Payable and Accounts Receivable processes.
• Strong knowledge of financial controls and accounting processes.
• Demonstrated success improving processes, increasing operational efficiency, and implementing scalable solutions.
• Strong analytical, problem-solving, organizational, and decision-making skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and competing deadlines in a fast-paced environment.
• Strong Microsoft Excel skills.
• Experience working with ERP and accounting systems.

Nice To Haves

• Experience leading both Accounts Payable and Accounts Receivable within a centralized or shared services environment.
• Experience with finance process automation and workflow technologies.
• Experience supporting ERP implementations, upgrades, or system enhancements.
• Experience within a consumer products, manufacturing, distribution, retail, or multi-brand environment.
• CPA, MBA, or other relevant professional certification.

Responsibilities

• Lead and manage the Accounts Payable and Accounts Receivable teams, including staffing, coaching, development, performance management, and workload planning.
• Provide clear direction, priorities, and performance expectations to ensure consistent and accurate execution.
• Foster a culture of accountability, collaboration, continuous improvement, and exceptional internal and external customer service.
• Oversee end-to-end A/P and A/R processes and ensure established procedures and controls are consistently followed.
• Oversee invoice processing, coding, approvals, vendor setup, payment processing, reconciliations, and issue resolution.
• Ensure invoices are processed accurately and timely while maintaining appropriate documentation and approvals.
• Monitor vendor accounts and resolve payment discrepancies and escalated issues.
• Identify opportunities to improve invoice processing efficiency, accuracy, and automation.
• Partner with Procurement, Accounting, and business stakeholders to resolve vendor and invoice-related issues.
• Oversee billing, cash application, collections, account reconciliations, and customer account management.
• Monitor accounts receivable aging and collection activity to support healthy cash flow.
• Partner with Sales, Customer Service, and business leaders to resolve customer account issues.
• Identify opportunities to improve collection processes, cash application, and customer service.
• Ensure customer accounts and transactions are maintained accurately and timely.
• Establish and monitor key performance indicators for A/P and A/R operations.
• Track metrics including invoice processing, aging, collections, DSO, DPO, accuracy, productivity, and service levels.
• Analyze performance trends and identify opportunities for improvement.
• Provide operational updates, risks, and recommendations to the VP Controller and Finance leadership.
• Partner with the Finance and Accounting teams to support month-end and year-end close activities.
• Ensure transactions and reconciliations are completed accurately and within established deadlines.
• Maintain strong internal controls across Accounts Payable and Accounts Receivable processes.
• Ensure compliance with company policies, accounting standards, and applicable requirements.
• Develop, maintain, and regularly review policies, procedures, controls, and process documentation.
• Identify potential risks and implement appropriate solutions in partnership with Finance leadership.
• Support internal and external audit activities as needed.
• Lead initiatives to standardize, streamline, and improve A/P and A/R processes.
• Identify opportunities for automation and workflow improvements.
• Evaluate and implement technology solutions that improve efficiency, accuracy, and scalability.
• Support ERP implementations, system enhancements, and finance technology initiatives.
• Develop scalable processes that can support the continued growth of GSM Outdoors.
• Build strong partnerships with Accounting, Finance, Procurement, Sales, Operations, Customer Service, and other business functions.
• Serve as an escalation point for complex vendor, customer, and business unit issues.
• Communicate operational performance, challenges, and opportunities clearly to Finance leadership.
• Collaborate with cross-functional partners to identify root causes and implement sustainable solutions.

Benefits

• The Senior Manager, Shared Services will have a direct impact on operational efficiency, cash flow, financial controls, and the development of a high-performing finance team.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior