Senior Manager, Service Contract & Warranty (Project Manager) (Onsite)
About The Position
The company is seeking a dynamic Senior Manager to drive high visibility digital transformation initiatives across its service contract, warranty, and order administration operations. In this role, you will guide the strategy, roadmap, and execution of impactful programs involving S4 HANA, CRM, eCommerce, and emerging AI capabilities. This is a rare opportunity to influence enterprise level platforms, collaborate with talented experts across the business, and directly shape the customer experience for one of the world’s most respected aerospace organizations. This is an onsite position located at either our Cedar Rapids, IA or Windsor Locks, CT location. Relocation assistance is not available.
Requirements
- Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience
- Experience leading complex digital transformation or process‑intensive programs
- Experience with CORE/Lean/Six Sigma methodologies and comfortable leading improvement events
Responsibilities
- Lead large, complex programs accelerating our shift to next generation digital systems
- Partner with cross-functional teams to design solutions, configure systems, and oversee testing, migration, and go-live readiness
- Develop and manage conversion documentation, data mapping, and deployment planning
- Drive timelines, milestones, and execution for multiple transformation workstreams
- Proactively identify risks, remove roadblocks, and keep teams aligned and accountable
- Foster collaboration, resolve conflicts, and motivate teams toward common goals
- Deliver clear communication, analytics, and reporting to leadership and stakeholders
- Continuously evaluate opportunities to improve efficiency and cutover success
Benefits
- Medical, dental, and vision insurance
- Three weeks of vacation for newly hired employees
- Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
- Tuition reimbursement program
- Student Loan Repayment Program
- Life insurance and disability coverage
- Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Ovia Health, fertility, and family planning
- Adoption Assistance
- Autism Benefit
- Employee Assistance Plan, including up to 10 free counseling sessions
- Healthy You Incentives, wellness rewards program
- Doctor on Demand, virtual doctor visits
- Bright Horizons, child and elder care services
- Teladoc Medical Experts, second opinion program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
