Senior Manager Security

Mass General Brigham•Boston, MA

2d•$82,430 - $119,850•Onsite

About The Position

The Senior Manager Security oversees and manages all aspects of security operations at Brigham and Women's Faulkner Hospital. The role is responsible for protecting patients, staff, visitors, and hospital assets. It leads a security team and collaborates with other departments to maintain a secure environment while upholding hospital policies and regulations. The position is onsite at 1153 Centre Street and is scheduled for 40 hours per week on the day shift. Patient care is not identified as a requirement.

Requirements

Bachelor's degree in Criminal Justice, Security, or a related field; experience may be accepted in lieu of a degree.
Five to seven years of proven security management experience is required, preferably in a healthcare or hospital environment.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
In-depth knowledge of security best practices and technology.
Ability to handle high-stress situations and make critical decisions quickly.
Familiarity with laws and regulations related to security in healthcare settings.

Nice To Haves

Two to three years of management experience.
Class D Passenger Vehicle Driver's License (preferred).
Basic Life Support (BLS) certification (preferred).
Personal driver's license (New Hampshire) (preferred).
MGH Security RMV Check/Registry of Motor Vehicles Driving Report (preferred).

Responsibilities

Develop and implement security policies, procedures, and protocols to safeguard hospital premises.
Oversee day-to-day security activities, including access control, surveillance, and alarm systems.
Recruit, train, and supervise security personnel, providing instructions and guidance.
Conduct performance evaluations, provide feedback, and implement strategies to improve team effectiveness.
Collaborate with hospital administration and other departments to develop and update emergency response plans in alignment with regulatory requirements.
Investigate security breaches, incidents, and complaints; document findings and recommend corrective actions.
Oversee access control systems to admit authorized personnel and visitors while preventing unauthorized access.
Stay informed about laws, regulations, and industry standards relevant to hospital security.