Senior Manager Security

Mass General Brigham•Jamaica Plain, MA

1d•Onsite

About The Position

The Senior Manager Security oversees and manages all aspects of security operations at Brigham and Women's Faulkner Hospital. The role is responsible for protecting patients, staff, visitors, and hospital assets; leading the security team; and collaborating with other departments to maintain a secure environment in accordance with hospital policies and regulations. The position is onsite at 1153 Centre Street and is scheduled for 40 hours per week on the day shift.

Requirements

Bachelor's degree in Criminal Justice, Security, or a related field; experience may be accepted in lieu of a degree.
5–7 years of proven experience in security management, preferably in a healthcare or hospital environment.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
In-depth knowledge of security best practices and technology.
Ability to handle high-stress situations and make critical decisions quickly.
Familiarity with laws and regulations related to security in healthcare settings.

Nice To Haves

2–3 years of management experience.
Class D Passenger Vehicle Driver's License.
Basic Life Support (BLS) certification.
Personal Driver's License (New Hampshire).
MGH Security RMV Check/Registry of Motor Vehicles Driving Report.

Responsibilities

Develop and implement security policies, procedures, and protocols to safeguard hospital premises.
Oversee daily security activities, including access control, surveillance, and alarm systems.
Recruit, train, and supervise security personnel, providing instructions and guidance.
Conduct performance evaluations, provide feedback, and implement strategies to improve team effectiveness.
Collaborate with hospital administration and other departments to create and update emergency response plans aligned with regulatory requirements.
Investigate security breaches, incidents, and complaints; document findings and recommend corrective actions.
Oversee access control systems to admit authorized personnel and visitors and prevent unauthorized access.
Stay informed about laws, regulations, and industry standards related to hospital security.