Senior Manager, Salesforce Development

Republic Services•Phoenix, AZ

1d•Hybrid

About The Position

Republic Services is developing, growing and expanding and is focused on building innovative technology platforms. The technology transformation at Republic Services is happening right now, and we are seeking the brightest and most talented Information Technology professionals to lead the way in this transformation. We seek enthusiastic individuals who are excited about transforming the way we utilize technology in our industry. Technical expertise and creativity is the key to ensuring that we build the best technology solutions resulting in a superior experience for our customers and employees. The Sr. Manager, Software Development directly participates in defining solutions for difficult business problems with various stakeholder groups, leads major development projects, and collaborates with other application development and shared service development teams. The Sr. Manager, Software Development has responsibility for the evolution of the technology portfolio needed to enable operational excellence in our functional areas. This is an extremely high visibility role, requires passionate and high-energy leader that has a successful track record of delivering business value.

Requirements

Experience managing a team comprised of offshore and onshore members.
Experience managing multiple teams comprised of offshore, nearshore, and local members.
Experience managing systems in a hybrid environment of Premise and SaaS
Experience supporting complex systems with significant integration points and external Third Party systems through APIs.
Thorough understanding and proven delivery experience with both Agile (Scrum/Kanban) and traditional and project methodologies.
Experience with Project lifecycle management tools such as Jira, Rally and Azure DevOps.
Experience with change management, incident management, and root cause analysis.
Minimum of 10 years’ experience in Information Technology
Minimum of 8 years of information systems management experience
Minimum of 5 years of experience managing teams through all phases of the technology lifecycle from initial deployment through retirement for enterprise level systems

Responsibilities

Manages priorities, workloads and activities to achieve multiple project objectives and ensures that information systems meet end-user requirements.
Develops and maintains productive working relationships with project sponsors and key systems users.
Stays current on software development techniques and drives improvements in support of application development efforts.
Participates in all phases of the Software Development Life Cycle (SDLC).
Plans and manages budgets, forecasts, projects and associated staffing requirements.
Establishes the technical direction for their teams, driving the necessary changes and making appropriate technology choices working collaboratively with the IT leadership, business partners and Enterprise Architecture teams
Ensures that service delivery meets agreed to service levels.
Diagnoses service delivery problems to identify actions required to maintain or improve levels of service.
Develops strong relationships with key vendors providing components of the department’s services.
Responsible for the hiring, promotion, associate performance evaluation, training, motivation, counseling, and discipline of employees.
Fosters collaborative cross-functional partnerships across technology and functional teams to ensure project goals are consistently met.
Actively leads the evolution of the Information Technology departments’ 5-year plan.
Performs other job-related duties as assigned or apparent.