Senior Manager, Sales Operations

NovantaBedford, MA
Hybrid

About The Position

Novanta's technology enables life‑saving medical devices and advanced manufacturing. This role sits at the center of how we commercialize that innovation. You will lead Sales Operations execution and act as the business owner for AI deployment across Salesforce and SAP. This is a hands-on leadership role with real ownership and accountability.

Requirements

  • Bachelor’s degree in business, engineering, computer science, or similar
  • 3–5 years in Sales Ops, RevOps, or commercial analytics in B2B manufacturing or technology
  • Strong SIP administration experience including quota and attainment modelling
  • Hands-on Salesforce configuration and reporting experience

Nice To Haves

  • SIOP or S&OP demand planning exposure preferred
  • Power Automate, Copilot Studio, or commercial AI experience strongly preferred

Responsibilities

  • Own sales operations, forecasting, and SIOP demand planning
  • Lead AI-enabled automation across commercial systems
  • Influence senior leaders with insight, not static reporting
  • Sales Operations and Sales Incentives: Business owner and admin lead for Salesforce within Precision Manufacturing
  • Own pipeline quality, forecasting accuracy, and weekly pipeline reviews
  • Lead SIP mechanics, quota modelling, territory design, and attainment tracking
  • Build and maintain Power BI reporting for pipeline, productivity, and performance
  • Identify revenue gaps and challenge assumptions with data
  • Revenue Operations: Own pipeline-to-forecast and bookings-to-revenue models
  • Maintain commercial master data governance across Salesforce and SAP
  • Produce live-data commercial performance materials for QOR
  • SIOP Demand Planning: Own the demand side of the monthly SIOP process
  • Chair the monthly demand review and consolidate sales, product, and market inputs
  • Maintain and present an 18‑month rolling demand outlook
  • Upload demand signals to SAP weekly for MRP consumption
  • AI and Commercial Systems: Design and deploy automated commercial workflows without IT dependency
  • Own Salesforce AI capabilities including forecasting and opportunity scoring
  • Maintain an automation and analytics backlog
  • Build SOPs and training to ensure adoption in daily operating rhythms

Benefits

  • Full range of medical, financial, and other benefits
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