Sales Operations Senior Manager
About The Position
We’re hiring a Sales Operations Senior Manager to be the operational backbone of our go-to-market sales motion. This is a high-impact, detail-oriented role at the intersection of strategy, data, technology, process, and execution — built for someone who is energized by extracting actionable insights from data, bringing order to complexity, and enabling a team of field reps to do their best work. This role reports directly to the VP of Sales. If you're an experienced sales operations professional with a strong commitment to our mission, we want to hear from you. Join us in paving the way for expanded access to high-quality maternal mental healthcare!
Requirements
- 5-7 years of work experience in analytical, strategic, and/or operational roles — including at least 2 years of experience in sales operations, revenue operations, sales, or a similar role supporting a field sales team; and at least 2 years in healthcare
- Hands-on experience administering HubSpot or a comparable CRM — workflow building, reporting, and data hygiene
- Advanced Excel or Google Sheets proficiency; comfortable building tracking models, quota sheets, and attainment dashboards from scratch
- Analytical and data fluent — you can pull, clean, and interpret pipeline data and translate it into clear, actionable insights for senior stakeholders
- Organized and process-oriented — you instinctively document workflows, build repeatable systems, and find satisfaction in bringing structure to complexity
- A strong communicator who can distill complex data into crisp summaries without losing the “so what”
- Proactive and detail-oriented — you flag issues early, follow through, and don't let things fall through the cracks
- Comfortable with AI tools and able to apply them practically
Nice To Haves
- Experience managing or coaching junior team members is a plus
- Experience in a startup environment is a plus
Responsibilities
- Own sales reporting and analysis — build and maintain dashboards that track pipeline health, quota attainment, and leading indicators; synthesize data into clear, insight-driven reporting for team reviews and leadership
- Lead forecasting, capacity planning, and pipeline management — maintain quarterly projections, monitor rep attainment against targets, and flag trends early with context and recommended action
- Manage sales infrastructure and tools — administer HubSpot as the system of record, enforce data hygiene standards, and build workflows and automations that reduce manual work and surface timely alerts; serve as internal subject matter expert on the sales tech stack; evaluate new tools and implementations
- Drive sales process optimization — document and continuously improve the end-to-end field sales process from initial outreach through clinic onboarding and account maintenance; maintain SOPs that make the motion repeatable and scalable as the team grows
- Maintain sales resources and collateral – ensure the in-field sales team is has playbooks, training material, collateral, and other key information easily accessible
- Support hiring & onboarding processes - partner with the VP of Sales to build and grow the sales organization, facilitating a smooth hiring and onboarding process
- Manage sales operations team responsible for data maintenance and hygiene, inbound lead outreach for new accounts, provider marketing and communications, and inside sales / remote account management
Benefits
- Competitive paid time off
- Competitive parental leave policy
- One-time stipend to enhance your work from home experience
- Medical, dental, and vision insurance
- 401K
- Bereavement leave, including for miscarriage and pregnancy loss
- Annual stipend for your choice of wellness benefits
- Annual professional development stipend
- Virtual team events
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
