Senior Manager - Risk Management
About The Position
The position will be part of the team responsible for designing next generation fraud and authentication capabilities, identifying new data elements or sources that can be used to enhance fraud controls or enrich customer experience; owning the product evolution of existing and new fraud capabilities; monitoring, analyzing and recommending improvements to increase coverage, quality and effectiveness of our capabilities. The successful candidate will join the Enterprise Fraud & Authentication capabilities, which is a team of highly skilled professionals that manage high impact Fraud risk data assets and next generation of authentication capabilities such as Secure Push, Device Fingerprinting & WebAuthN/Passkeys etc. In this role, you will collaborate with multiple partners including Product management, Servicing, Risk Strategy, Digital Banking, technology, vendors, operations to ideate and create solutions, capabilities, and strategies for driving great customer experience and offering robust fraud controls. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Requirements
- Manage high impact Fraud risk data assets
- Manage next generation of authentication capabilities such as Secure Push, Device Fingerprinting & WebAuthN/Passkeys
Responsibilities
- Designing next generation fraud and authentication capabilities
- Identifying new data elements or sources that can be used to enhance fraud controls or enrich customer experience
- Owning the product evolution of existing and new fraud capabilities
- Monitoring, analyzing and recommending improvements to increase coverage, quality and effectiveness of our capabilities
- Collaborating with multiple partners including Product management, Servicing, Risk Strategy, Digital Banking, technology, vendors, operations to ideate and create solutions, capabilities, and strategies for driving great customer experience and offering robust fraud controls.
Benefits
- Comprehensive support for your holistic well-being
- Many opportunities to learn new skills
- Develop as a leader
- Grow your career
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
