Senior Manager - Risk Management

American Express•New York, NY

4h•$103,750 - $174,750

About The Position

Positions in Risk Management lead the development of credit, operational, enterprise, and fraud policies designed to profitably grow the portfolio, while ensuring excellent customer experience. These policies utilize mathematical models and other techniques to understand and predict customer behavior. At the manager level, the employee does not have a people leadership role but is often viewed as an emerging expert in the field. Focuses on resolution of complex problems. Conducts analyses, recommends changes to policies, and establishes procedures that affect immediate organization. This position is part of Credit and Fraud Risk Organization, focused on Commercial New Accounts Underwriting. The role brings an exciting opportunity to innovatively define Client and Card Member Onboarding experience while reducing the early tenure credit losses for Middle to Large and Global Clients. The role is highly visible and will require strong collaboration across a variety of functions, including but not limited to Risk, Technology, Decision Science, Product, Marketing, Sales etc to develop best in class strategies and capabilities to support our customers. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Requirements

Emerging expert in the field of Risk Management.
Ability to focus on resolution of complex problems.
Ability to conduct analyses, recommend changes to policies, and establish procedures that affect immediate organization.
Strong collaboration skills.
Strong risk mindset.

Responsibilities

Lead the development of credit, operational, enterprise, and fraud policies designed to profitably grow the portfolio, while ensuring excellent customer experience.
Utilize mathematical models and other techniques to understand and predict customer behavior.
Focus on resolution of complex problems.
Conduct analyses, recommend changes to policies, and establish procedures that affect the immediate organization.
Innovatively define Client and Card Member Onboarding experience while reducing early tenure credit losses for Middle to Large and Global Clients.
Collaborate across a variety of functions, including but not limited to Risk, Technology, Decision Science, Product, Marketing, Sales etc to develop best in class strategies and capabilities to support customers.