About The Position

Revenue Operations at Solink owns the data, systems, and processes that power our go-to-market engine, from first touch through renewal and expansion. As a Revenue Operations Manager, you will be a key strategic partner to GTM leadership and will bring the experience and technical expertise required to support a broad and varied enterprise sales motion. We require an experienced Sales Operations professional who can bring structure and discipline to a complex, land-and-expand deal landscape where growth comes through a high volume of interconnected pilots, rollouts, and expansions rather than a handful of long, linear deals. Success here requires a holistic understanding of the complexity of the sales journey and the technical data skills to knit the revenue narrative together. You will steward the integrity of our GTM data in Salesforce, working closely with our CRM platform team and shaping recommendations on design, automation, and process. You have strong opinions about what good looks like, can develop a roadmap to get us there, and can be a hands-on contributor to building it out. As an analyst, you will partner closely with GTM leadership to provide forecasts, insights, and develop hypotheses about how the business grows. You will develop the data foundations required to advance our reporting beyond observational weather reporting to strategically impactful forecasting, scenario planning, and whitespace analysis.

Requirements

  • 7+ years in Revenue Operations or Sales Operations, with hands-on Salesforce administration: workflows, automation, data architecture, and complex reporting
  • Experience supporting an enterprise sales organization with complex deal structures and deep integration with quoting, billing, contracting and order management
  • Experience with lead management for ABM and large-scale expansions
  • Experience designing and executing new sales processes from 0-to-1, with a consideration for scalability
  • Strong technical fluency: proficient in Excel, BI platforms (eg. Tableau), and/or SQL for extraction and analysis
  • Demonstrated ability navigate cross-functional stakeholders in a large, complex organization during periods of transition
  • Excellent project management skills, having led a project end-to-end from requirements gathering through scoping, build, and rollout
  • Exceptional communicator, comfortable in a high-context, remote environment.
  • Strong technical writing skills and an aptitude for asynchronous coordination
  • Strong aptitude for change management, enablement and communication. You develop rapport with your stakeholder teams and centre the seller experience in your process design
  • Experience deploying AI as a part of revenue systems, improving operational efficiency, data accuracy, and analysis
  • Candidates must undergo a criminal records check upon hire; Be a Canadian Citizen (dual citizens included), or eligible to work in Canada; Be willing to comply with Solink’s own security policies and standards.

Nice To Haves

  • Experience in a hardware-enabled business is a strong asset

Responsibilities

  • Act as a deeply embedded strategic partner to GTM leadership, with a strong focus on sales operations
  • Design and maintain the capacity and territory model, headcount planning, and collaborate closely with partners on the commission model
  • Design and evolve end-to-end revenue processes, from lead qualification through close, deployment, expansion and retention
  • Maintain deep familiarity with the full revenue funnel, from acquisition to expansion, with strong cross-functional alignment across Marketing, Customer Success, Operations, and Finance
  • Build and maintain complex, cross-object reports and dashboards giving leadership a clear, real-time view of pipeline health, forecast accuracy, and operational performance
  • Proactively identify and resolve data integrity issues, automation gaps, and process bottlenecks
  • Navigate a complex, multi-stakeholder landscape, aligning Sales, Marketing, CS, Operations, and Finance leaders
  • Help shape the strategic direction and priorities of Revenue Operations, translating company and GTM goals into clear roadmaps, initiatives, and operating priorities for the team.
  • Lead complex, cross-functional initiatives end-to-end with a high degree of autonomy, making decisions on prioritization and execution while proactively resolving dependencies and conflicts across Sales, Marketing, Customer Success, Finance, and Operations.
  • Define clear goals and scope for your team, creating accountability for high-quality execution while ensuring resources and priorities remain focused on the work with the greatest business impact.
  • Lead and develop a high-performing team, coaching team members and leaders, providing clear feedback, and building development and succession plans that strengthen the long-term capabilities of Revenue Operations.
  • Act as a trusted strategic partner to GTM leaders, using data, operational expertise, and a strong understanding of the revenue engine to challenge assumptions, influence decisions, and bring forward thoughtful recommendations.
  • Champion change across the GTM organization, ensuring new processes, systems, and ways of working are supported by thoughtful change management, stakeholder alignment, enablement, and adoption.

Benefits

  • Fully paid health & dental (no waiting period) + $500 health spending account.
  • Monthly reimbursement for fitness, wellness, or mental health programs.
  • Meaningful equity: Every full-time, permanent employee has a stake in our growth.
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