Senior Manager, Retail Performance

Richemont•New York, NY

7d•$125,000 - $145,000•Onsite

About The Position

The Senior Manager, Retail Performance plays a key role in providing in-depth analysis and developing strategies and behaviors to drive business performance across the Americas region, aligning with Maison expectations. This involves a comprehensive understanding of key retail drivers and performance metrics to proactively identify opportunities and to strengthen the overall retail business. This position will facilitate reporting & forecasting excellence, data-driven decision-making, and cross departmental collaboration. This role will report to the Director, Retail Performance.

Requirements

At least 7 years of previous work experience in luxury retail
High affinity for numbers and ability to understand, interpret and present data with attention to detail and to connect insights into larger strategic initiatives.
Proven experience monitoring, tracking and reporting KPIs
Knowledge of retail budgets, sales trends and forecasting.
Excellent computer skills including Microsoft Excel and PowerPoint
Strong knowledge of retail math
Valid work authorization for employment in the USA.

Nice To Haves

Bachelors Degree
SAP BI, experience with Power BI and or Google Looker highly beneficial
SAP knowledge is preferred
Advanced Excel skills

Responsibilities

Evaluate and deeply understand business performance across the Americas region, translating data to actionable insights aligned with Maison expectations.
Develop strategies and behaviors that drive sales through key retail drivers and metrics.
Formulate business strategies to address opportunities within the region and to improve retail performance
Facilitate the implementation of reporting excellence and contribute to data driven decision making.
Manage retail business projects, including building high level business decks.
Support cross-functional departments with regular sharing of data to highlight concerns, opportunities in business trends and support in budget/LE process as well as monthly phasing
Partner with the Training team to analyze boutique performance, identifying top performers, emerging talents, and opportunities for improvement, and liaise with senior leadership and HR to ensure retail teams have the necessary tools for optimal performance.
BI & Analytics expert and “go to person” for all retail and staff: drive new BI functions roll-out to US market; run key user tests, conduct Retail KPI training; new boutique director training on reports and dashboards
Manage the Pre-CAR process for projects across the Americas network by conducting market research & projecting sales and team structures for boutiques.
Create tools to support the boutique management teams with forecasting, compliance adherence and overall performance. (i.e. ad hoc reporting, educational tools, etc.).
Prepare and perform financial analysis and reporting on KPI’s for frequent reporting