Senior Manager, Resilience Risk Intelligence (5184)

TD•Toronto, ON

3d•CA$115,600 - CA$163,200•Onsite

About The Position

Manage a team of Business Insights & Analytics professionals/specialists and work closely with various internal stakeholders/partners to understand business objectives, identify data / information needs, opportunities for improvement and help inform and support business decisions and strategies. Support risk intelligence and insights across Resiliency Risk areas, including continuity, crisis, operational and technology resiliency, third party, and physical security.

Requirements

Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience or
7+ year of relevant experience; higher degree education and research tenure can be counted.
Strong experience with data analytics, reporting, visualization, including Python, Power BI, Power Apps, Microsoft Copilot, JIRA, Confluence, SharePoint, and related platforms.
Proven leadership skills with the ability to build and develop high-performing teams while fostering a positive and collaborative work environment.

Responsibilities

Manage a team of Business Insights & Analytics professionals/specialists
Ensure team collaboration with partners on business problems/issues and provide fact-based analytical advice that aligns to strategy and drives shareholder value.
Manage escalated client issues or priorities and reach out to appropriate areas to resolve or minimize business problems/issues.
Apply judgement, discretion and collaborate with internal partners to navigate and resolve ambiguous issues.
Review and/or contribute on the presentation of insights back to executive leaders / business partners to drive strategic improvement; also responsible for contributing to overall direction of team regarding emerging tools/ techniques/ methods in presenting or visualizing key information.
Collaborate with business partners to shape and prioritize ad hoc analysis.
Leverage data systems and various sources to ensure team is equipped to formulate well defined solutions to solve business problems.
Ensure team leverages knowledge of data capabilities across the organization to build and deliver on business analytics and insights.
Oversee the development and ongoing analysis for a business line or functional area employing both internal and external data from various sources.
Support execution with excellence on key initiatives/programs
Design effective test and learn for various programs or scenarios.
Develop business specific plans; ensure work and resources are aligned to support objectives.
Identify opportunities for business growth within a specific business or function by identifying potential use cases and value drivers.
Proactively support the identification of issues, trends and opportunities, and bring forward recommendations based on judgment and facts.
Lead team to prepare framework to succinctly take complex data and translate it into clear and concise recommendations.
Ensure deep understanding and contribute to the achievement of the business strategy, goals, and objectives.
Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary.
Manage oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed.
Oversee or lead the facilitation and/or implementation of action / remediation plans to address performance / risk / governance issues.
Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.
Cultivate and model the Colleague Promise to support colleague growth, and a culture of care; make an impact at work and in our communities by leading with authenticity and supporting well being to represent TD's brand.
Connect the alignment of colleague's contributions with the TD Shared Commitments
Build and retain an engaged and diverse team that embraces diversity of thought, creativity and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborate to move with speed and get things done.
Demonstrate inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results.
Sustain, identify strong talent, recruit and develop a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome.
Enable colleague growth by encouraging colleague development to achieve career and business objectives; ensuring timely feedback, motivating appreciation and recognition to all colleagues.
Enable a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership.
Foster an environment that promotes sharing of knowledge, information, skills, and subject matter expertise among the team; ensure timely management and escalation of issues and create opportunities to collaborate with other functions and teams.
Lead your team through change and create an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, communicating a compelling vision with clarity and empowering colleagues to drive innovation.
Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty that drive results.
Develops annual and/or long-term plans for own area that are aligned with enterprise-wide priorities, reinforcing a focus on results that align to One TD
Foster a high-performance culture by setting team targets and objectives, promoting and facilitating on-going feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results.
Manage employees in compliance with all human resources policies, procedures and guidelines of conduct.
Oversee and lead a large and/or highly complex, and diverse reporting function for an area of significant risk, complexity or scope.
Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas.
Facilitate key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)
Set operational team direction and collaborate with others to execute on common goals.
Focus on longer-range planning for functional area (e.g. 12 months or greater)