Senior Manager, Renewals - Revenue Operations

Stibo Systems • Atlanta, GA

6d • Hybrid

About The Position

Drive recurring revenue. Lead commercial transformation. Help shape the future of our SaaS business. We’re looking for an experienced Renewals leader who thrives at the intersection of strategy and execution. You bring strong SaaS or subscription experience, understand how commercial teams operate end-to-end, and are motivated by improving the systems, processes, and governance that drive recurring revenue. In this role, you will lead our Renewals function while also driving strategic initiatives across pricing, CRM, CPQ, billing, and broader commercial operations. You’ll work across Sales, Customer Success, Finance, Product, Engineering, Legal, and Operations to build scalable ways of working that support our continued growth.

Requirements

• 5+ years of experience in Commercial Operations, Revenue Operations, Sales Operations, Renewals, Customer Success Operations, or similar SaaS/subscription commercial roles.
• Solid experience leading renewals or commercial operations in a SaaS-based business.
• Strong understanding of forecasting, pricing, pipeline management, CRM, and commercial governance.
• Experienced with Salesforce and commercial systems such as CPQ, ERP, billing, or similar platforms.

Responsibilities

• Lead the Renewals Function: Lead and develop the Renewals team, driving forecasting, pipeline management, pricing governance, and commercial execution to protect and grow recurring revenue.
• Partner with Sales, Customer Success, Finance, and Legal to improve renewal performance, reduce revenue leakage, and continuously optimize the renewals process.
• Drive Commercial Transformation and Strengthen Commercial Operations: Lead strategic initiatives supporting our SaaS operating model, including pricing, CPQ readiness, billing, entitlements, Agentic MDM, and master data improvements.
• Work across Product, Engineering, Finance, and Sales Operations to deliver scalable processes, system improvements, and strong business adoption.
• Improve CRM discipline, forecasting, reporting, and commercial governance to enable better decision-making and execution.
• Support the evolution of our commercial systems and operating model to ensure scalability as the business grows.
• Lead Cross-Functional Delivery: Build structure, alignment, and accountability across stakeholders from planning through execution.
• Drive change management to ensure new processes, tools, and ways of working are adopted across the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed