Senior Manager, Reliability Engineering

Exol

65d•Remote

About The Position

Exol is seeking a Senior Manager, Reliability Engineering to establish and scale a reliability-driven maintenance and asset performance program across its highly automated warehouse operations. The role ensures equipment, automation, and infrastructure are designed, maintained, and operated to deliver predictable uptime, safety, and cost control, particularly during startup, ramp-up, and network expansion. Operating centrally, the position has direct influence across sites and serves as the enterprise owner of reliability strategy. The role owns reliability strategy and standards, identifies critical assets and failure risks, develops risk-based maintenance approaches, and partners with Automation and Engineering teams to improve system design for long-term reliability. It defines reliability data standards, KPIs, and reporting; analyzes downtime, performance trends, and cost drivers; and supports staffing, capital, vendor, and site-launch decisions. The position also leads OEM and vendor partnerships, coordinates with cross-functional teams, and communicates risks and improvement opportunities to senior leadership. The work may involve active warehouse and automation environments, multi-level structures, and elevated platforms. Up to 60% travel may be required, including travel to client and customer locations. Extended onsite presence may be required during critical launches or stabilization periods.

Requirements

Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, Reliability, or related field) or equivalent experience.
Minimum 12 years of experience in reliability engineering, maintenance engineering, or asset performance roles.
Experience supporting automated or highly mechanized environments, such as robotics, AS/RS, conveyors, AGVs, or automated material handling systems.
Strong understanding of reliability principles, asset lifecycle management, and failure analysis.
Ability to translate technical issues into business risk and financial impact.
Experience working with CMMS platforms and performance reporting tools.
Strong analytical, problem-solving, and decision-making skills.
Ability to lead through influence rather than direct authority.
Clear, concise communication skills suitable for executive audiences.
Ability to work in active warehouse and automation environments, including multi-level structures and elevated platforms.
Ability to comply with safety requirements, including PPE, LOTO, and fall protection standards.
Valid driver’s license and ability to drive and/or fly to client and other customer locations.
Ability to own a credit card and manage expenses personally for bi-weekly reimbursement.

Nice To Haves

Proven experience influencing multi-site operations or enterprise programs.
Startup, ramp-up, or greenfield launch experience.

Responsibilities

Own and scale the reliability strategy for automated fulfillment and material handling operations.
Establish enterprise reliability standards and performance expectations across sites.
Identify critical assets and failure risks affecting throughput, safety, and cost; lead root cause analysis and permanent fixes.
Design risk-based maintenance approaches aligned to business impact and asset criticality.
Partner with Automation and Engineering teams to influence system design for long-term reliability.
Define reliability data standards, KPIs, and reporting within CMMS and related systems.
Analyze downtime, performance trends, and cost drivers to support staffing, capital, and vendor decisions.
Support new site launches by ensuring reliability readiness, documentation, and clean handoff to operations.
Standardize learnings to enable repeatable, predictable site deployments at scale.
Lead OEM and vendor partnerships, including performance governance and escalation management.
Collaborate with Operations, IT, Safety, Finance, and Supply Chain to align reliability priorities.
Communicate risks, trends, and improvement opportunities clearly to senior leadership.