Senior Manager, Reaching Home

Potentia Human Resources Inc.•Kelowna, BC

About The Position

Potentia Human Resources is partnering with the Central Okanagan Foundation (COF) to recruit a Senior Manager, Reaching Home. This role will lead the Reaching Home (RH) program, the tri-lateral Alignment Project, and the Veteran Homelessness Program. The primary objective is to support the delivery and administration of Reaching Home and Veteran Homelessness funding in the Central Okanagan. The successful candidate will collaborate with partners to advance coordinated access, strengthen system functioning, and support community-based efforts to prevent and reduce homelessness. This position directly supports COF’s Mission of enhancing quality of life through strong stewardship, innovative approaches, and active community leadership, guided by values of collaboration, stewardship, accountability, and community impact. The role is critical in advancing sustainable, system-level change. The Central Okanagan Foundation has been a philanthropic leader for over four decades, dedicated to strengthening the region through community investment, partnership, and responsible stewardship. The Senior Manager will ensure program integrity, comply with funding requirements, and represent COF within senior governance forums. This involves implementing a systems-wide change management process and maintaining relationships with municipal, provincial, federal, Indigenous, and community partners. As a people manager, the role includes providing clear direction, coaching, and support to a team, fostering accountability, growth, and strong performance aligned with program and organizational priorities. Key to success are strong leadership, effective system-level coordination, and clear accountability for governance participation, funder confidence, risk management, and achieving system outcomes. Additional responsibilities include guiding program priorities, interpreting funder direction, and ensuring the program is appropriately structured and resourced to meet current and emerging requirements.

Requirements

Senior program leadership experience in funded or public-sector environments
Relevant degree and/or equivalent experience
Senior systems leadership, stakeholder management, risk management, strategic judgment, program and project management, budgeting, public relations, government relations, and business management skills
Funder-facing credibility
Governance participation
Balancing multiple perspectives while delivering organizational messages to stakeholders
Conflict resolution and strengths-based approach to relationships

Responsibilities

Leads the Alignment Project to advance coordinated access and system alignment, ensuring milestones, risks, and partner collaboration are effectively managed to maintain funder confidence
Ensures programs are delivered in full compliance with funding agreements, translating requirements into operational direction and mitigating risks to protect funding and credibility
Maintains accurate, complete, and audit-ready documentation, certifying all submissions meet funding requirements and responding to audits or reviews as needed
Represents the organization across governance forums, contributing to decision-making and building strong, trust-based relationships with system partners
Sets priorities across competing demands, proactively identifies risks, and implements mitigation strategies to maintain stability and progress
Serves as the primary liaison with funders and partners, ensuring transparent communication and sustained confidence in program delivery and leadership
Supports clarity in roles, workflows, and team structure to optimize capacity and ensure leadership focus is effectively utilized
Leads engagement with Indigenous and equity-deserving partners to ensure programs are inclusive, culturally responsive, and aligned with reconciliation commitments