Program Quality & Mission Assurance Leader onsite Tucson, AZ

RTX•Tucson, AZ
•$145,600 - $276,800•Onsite

About The Position

RTX is seeking an experienced Senior Manager, Quality & Mission Assurance to lead quality and mission assurance for the Stinger team within the Short & Medium-Range Ground Based Air Defense (SMGBAD) Sub Strategic Business Unit, part of the Land and Air Defense Systems (LADS) Strategic Business Unit. This onsite leadership position is based in Tucson, Arizona, and relocation is available. The role promotes a thorough quality mindset, practices, knowledge sharing, and collaboration; oversees strategic quality improvements; and develops a team of direct and indirect reports. The role serves as the primary Quality & Mission Assurance interface for the program, customers, suppliers, and supporting Integrated Product Teams. It ensures effective implementation of program QMA requirements, coordinates oversight for in-country supplier quality managers, and provides guidance on technical quality, financial performance, and compliance with company procedures and contractual requirements. The business may include domestic and international industrial participation, including co-development and co-production.

Requirements

  • Bachelor’s degree in Science, Technology, Engineering, or Mathematics (STEM).
  • Twelve years of quality or engineering experience within the defense industry.
  • At least six years of customer interface management experience, such as with acquisition customers or the Defense Contract Management Agency (DCMA).
  • Experience with cost, schedule, and/or technical performance, including working experience with cost accounting methodologies such as Earned Value.
  • Working experience in both production and design phases of a program, with experience in a related production discipline such as operations, supply chain, engineering, or quality.
  • Ability to obtain and maintain a U.S. government-issued security clearance; U.S. citizenship is required.
  • Active and existing security clearance required after day 1.

Nice To Haves

  • Master’s or advanced degree.
  • Customer Oriented Results and Excellence (CORE) Certification or similar certification.
  • American Society for Quality (ASQ) certification.
  • Earned Value Management System (EVMS) certification.
  • Experience leading a geographically diverse team.
  • Experience with Integrated Product Development System (IPDS) or a similar gate management process.
  • Experience establishing cost estimates and Basis of Estimates (BOEs).
  • Experience in another functional area such as engineering, supplier engineering, or operations.
  • Working experience solving business and technical problems.
  • Documented experience with successful international assignments.
  • Working experience closely interfacing with foreign national customers.
  • In-depth understanding of contract flow and compliance.
  • Ability to influence cross-functional and supplier partners to achieve business goals.
  • Experience as a functional leader managing a budget greater than $30 million while supporting a program greater than $1 billion.
  • Track record of leading initiatives and delivering business solutions that reduce operating costs, maximize profit, and optimize customer satisfaction.
  • Leadership by example, strong mentorship aptitude, and ability to foster inclusion, collaboration, and innovation.
  • Effectiveness working with cross-functional teams at all levels.
  • Excellent written and verbal communication skills.

Responsibilities

  • Engage at strategic and tactical levels to improve quality, cost, and schedule performance through early engagement, influence, and quality contributions to program teams and customers.
  • Develop and grow a team of Quality Program Leads.
  • Serve as the primary QMA interface with the program, customers, and supporting Integrated Product Teams (IPTs).
  • Provide guidance, leadership, and support on technical quality, financial performance, and compliance with Raytheon procedures and contractual requirements.
  • Build effective relationships with internal and external customers and manage and influence stakeholders at multiple levels.
  • Oversee the quality of delivered products and services, manage quality risks, uncertainties, and opportunities, and lead resolution of customer expectations and relationship issues related to QMA.
  • Act as the primary QMA liaison for requirements, definitions, technical quality, and program implementation decisions.
  • Develop and implement strategic and tactical QMA plans that affect program execution and on-time delivery.
  • Identify and facilitate continuous improvement initiatives for processes and command media.
  • Ensure quality requirements, planning, and consistency are included in program estimates and proposals.
  • Ensure effective Root Cause Corrective Action (RCCA) and Failure Review and Corrective Action System (FRACAS) activities for systemic issues, including extensive RCCA.
  • Facilitate statistical process control for special processes and key product characteristics to meet end-item performance requirements and mission assurance objectives.
  • Manage quality performance and scope responsibilities for financial Estimate at Completion (EAC) reviews and overall Quality EAC planning.
  • Coordinate oversight and support for in-country supplier quality managers.
  • Travel domestically intermittently.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • 401(k) match
  • Flexible spending accounts
  • Flexible work schedules
  • Employee assistance program
  • Employee Scholar Program
  • Parental leave
  • Paid time off
  • Holidays
  • Relocation assistance, subject to eligibility
  • Annual short-term and/or long-term incentive compensation programs may be available; payments are not guaranteed.
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