(USA) Senior Manager, Quality Engineering

Walmart • Sunnyvale, CA

4d • Onsite

About The Position

The Senior Manager, Quality Engineering, leads the development and execution of comprehensive testing strategies to ensure product quality and reliability. This role oversees defect management, automation initiatives, and root cause analysis while guiding teams in test design, execution, and continuous improvement. Collaborating cross-functionally, the position aligns quality objectives with business goals, drives program health through metrics and reporting, and fosters innovation in testing methodologies. The role demands strong leadership in mentoring, process optimization, and adherence to industry standards to deliver high-quality solutions that meet customer requirements and support organizational success. Immigration Sponsorship support will NOT be available for this position. About the team: Walmart International TestOps supports a $26B eCommerce business across 10 countries, ensuring quality throughout the entire customer journey—from search to post-purchase—across multiple platforms and markets. The team prioritizes protecting the customer experience while accelerating delivery by developing AI Native automation solution, CI/CD quality gates, and test data services. They enable numerous feature teams to ship efficiently with reliable evidence, addressing test flakiness as an engineering challenge and identifying quality issues early to influence design. This approach drives continuous improvement and supports rapid, high-quality releases globally.

Requirements

• Curiosity and willingness to learn and unlearn.
• AI-first mindset to drive solutions
• Extensive experience in quality engineering with strong expertise in root cause corrective action and quality improvement methodologies.
• Proficiency in test execution, including functional, nonfunctional, regression, and automation testing using industry-standard tools and frameworks.
• Demonstrated ability to develop and implement test strategies, traceability matrices, and risk-based analysis aligned with business objectives.
• Skilled in defect management, troubleshooting, and driving continuous process enhancements to ensure product usability and reliability.
• Proven leadership in mentoring teams on automation engineering, test design, and execution best practices.
• Strong analytical skills to evaluate complex problems and deliver data-driven solutions supporting program health and performance metrics.
• Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 5 years’ experience in software quality assurance, manual/automated testing, or related area.
• OR 7 years' experience in software engineering quality assurance, manual/automated testing, or related area.
• 2 years’ supervisory experience.

Nice To Haves

• Master's degree in Software Engineering Quality Assurance, Manual/Automated Testing, or related area and 3 years’ experience in Software Quality Assurance, Manual/Automated Testing, or related area.
• Quality assurance certification (for example, CSTE - Certified Test Engineer, CSQA - Certified Software Quality Analyst).
• Related industry experience (for example, retail, supply chain, eCommerce, healthcare).
• Software Engineering Quality Assurance, Manual/Automated Testing, or related area.
• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

• Lead the AI-first design and execution of complex test strategies, including functional, nonfunctional, regression, and automation testing - across multiple banners in International Markets.
• Oversee defect management processes, ensuring timely tracking, root cause analysis, and corrective actions.
• Collaborate with stakeholders to translate business requirements into comprehensive test scenarios and traceability matrices.
• Monitor program metrics and deployment schedules to maintain quality standards and continuous integration practices.
• Drive continuous improvement initiatives by analyzing testing processes and recommending enhancements aligned with business objectives.
• Mentor team members on technical skills, testing methodologies, and industry best practices.

Benefits

• Competitive pay
• Performance-based bonus awards
• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U (Walmart-paid education benefit program for full-time and part-time associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree