Senior Manager Quality Engineering

Mad Mobile Inc • Tampa, FL

3h • Onsite

About The Position

Mad Mobile is an AI-driven software development company headquartered in Tampa, Florida, serving the restaurant and enterprise retail industries with solutions such as mobile ordering, payments, and point-of-sale systems. The Senior Manager, Quality Engineering leads the quality engineering team and is responsible for maintaining high software quality across Mad Mobile’s platform. The role develops and implements strategies, processes, and tools to make testing more efficient and accurate, supporting reliable solutions and a strong customer experience. This position is based in Tampa, Florida.

The role works with development, product management, and customer support teams, applies AI and machine learning to quality engineering, and mentors team members while fostering continuous improvement and innovation.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• At least 5 years of quality assurance experience, including at least 2 years in a managerial role within a SaaS company.
• Strong knowledge of AI technologies and their applications in QA processes.
• Proven experience with automated testing tools and frameworks.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.

Nice To Haves

• Master’s degree in Computer Science, Engineering, or a related field.
• Experience with AI-driven testing tools and platforms.
• Knowledge of industry standards and best practices in QA for SaaS products.

Responsibilities

• Lead and manage the QA team to ensure delivery of high-quality software products.
• Develop and implement QA strategies, processes, and standards to improve product quality and efficiency.
• Collaborate with development, product management, and customer support teams to integrate QA processes.
• Use AI technologies and methodologies to enhance QA, including automated testing, predictive analytics, and anomaly detection.
• Identify and implement AI use cases within the QA department to improve testing accuracy and efficiency.
• Oversee development and execution of test plans, test cases, and test scripts.
• Monitor and report QA metrics, including defect rates, test coverage, and test execution progress.
• Ensure compliance with industry standards and QA best practices.
• Mentor and guide QA team members, fostering continuous improvement and innovation.
• Stay informed about advances in AI and machine learning related to software testing.

Benefits

• Medical, dental, and vision plans available from day one; Mad Mobile covers a generous portion of premiums.
• $1,000 HSA contribution, prorated based on start date and split into two payments.
• 401(k) plan with matching contributions of up to 4%, with immediate vesting.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior