Senior Manager, QMS
About The Position
The Senior Manager, QMS works to assist and support the Director of Quality & Compliance to guide and lead the Regional Quality Team. This position is responsible for ensuring that our warehouses and supporting centers adhere to the stringent standards set forth by our internal systems as well as expected with client programs. This role will ensure compliance regarding execution of internal audits, instill the infrastructure for training regionally as it affects all entities and deploy system support for Operational Excellence. The ideal candidate will have a strong background in quality management, standardization of operations over many different facilities within a logistics environment, excellent analytical skills, and a commitment to continuous improvement.
Requirements
- In-depth understanding of quality assurance
- Team spirit
- Successful communication with a varying audience
- Problem solving
- Proficient with computer applications
- Ability to orchestrate multiple projects
- Ability to prioritize as demand dictates
- Professional, career driven, detail oriented
- Strong analytical skills
- Microsoft Office & G Suite a plus
- Minimum B.S or equivalent hands on experience
- Good mathematical skills
- Visual Management
- Continuous Improvement
- FMEA creation
- Value Stream Mapping
- Technical Writing
- Project Management
- Data Analysis
- Auditing
- Gap analysis
- Process Audits
- Process sustainability
Responsibilities
- Oversee the execution of the Document Control System
- Oversee the execution of simplified SWIs with collaboration from the SMEs. Tech Writers and GCL SOP documents
- Update and support reporting through the MBR & QBRs
- Process Optimization- Continuous Improvement, In Full Delivery (IFD), Ticketing systems (LEGO), RCCA
- Collaboration with cross functional team to address quality issues and drive continuous improvement
- Assure compliance to standards
- Perform internal audits
- Follow action items to closure
- Monitor processes against set metrics
- Report on trends
- Assist in root cause analysis as needed to problem solve
- Lead Visual Management Activities with direction and follow up
- Other duties as deemed necessary by manager
Benefits
- Eligibility, coverage options, and plan details are available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
