Senior Manager, Project Management - Decisioning Platform

Capital One • McLean, VA

1d • $177,700 - $202,800 • Onsite

About The Position

The Decisioning Platform team builds and manages the core logic engine that powers critical business decisions across Capital One. Made up of five main capability areas—including our Enterprise Rules Platform (Rules Lab)—this highly impactful platform determines everything from credit card approvals and reward point allocations to real-time fraud probability. Decisioning Platform supports major use cases across acquisitions, recoveries, collections, and Discover.

As a Senior Manager Project Manager at Capital One, you will step in as the People Leader for our Decisioning Platform PMO. You will inherit a proactive, highly capable, and energetic team of three (who possess deep institutional knowledge) with the immediate opportunity to hire and build out the team further.

Reporting to a process-driven Product Manager who is deeply passionate about the PMO, you will act as the connective tissue across capabilities, as well as the owner of the intake and onboarding process. We are looking for an autonomous, strategic thinker with exceptional organizational skills who is never afraid to challenge the status quo. You won't just manage the process; you will figure out what this space needs, identify repetitive tasks for automation, and continuously drive us toward operational excellence.

Requirements

• Bachelor's degree or military experience
• At least 5 years of Project Management experience
• At least 2 years of People Management experience

Nice To Haves

• Master's Degree or MBA
• 6+ years of Project Management experience
• 5+ years of experience with project management platforms (JIRA, MS Project, Confluence)
• 4+ years of experience supporting, partnering or interacting with internal business clients
• 3+ years of People Management experience
• Lean, Agile, Six Sigma or Business Process Management

Responsibilities

• Lead, coach, and develop a high-performing PMO team. Leverage the strong existing foundation of your team while actively recruiting to fill upcoming open requisitions and scale your organization.
• Act autonomously to assess the current landscape. Identify repetitive processes, drive automation, and implement strategic changes to make the PMO more efficient. Bring a challenger mindset—we don't want a "yes person," we want someone who asks "how can we do this better?"
• Oversee and coordinate PI planning, discovery phases, agile ceremonies, logistics, communications, and newsletters across multiple teams and platforms.
• Manage the comprehensive intake process for new customers wanting to join the decisioning platform, overseeing their refinement, testing, and successful onboarding.
• Serve as the primary liaison between internal Decisioning Platform teams and external platform customers, using outstanding communication and influencing skills to drive project delivery.
• Put structure in place to manage a dynamic, complex environment, demonstrating a proven track record of successfully juggling multiple high-priority initiatives at once.

Benefits

• performance based incentive compensation
• cash bonus(es)
• long term incentives (LTI)
• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Manager